NATALIE AULT
Denver
Summary
A driven leader with proven success in managing, demonstrating exceptional customer service and problem solving abilities. Expert in prioritizing client relationships and fostering team collaboration, with a keen eye for detail and creative solutions. Skilled in public speaking, collaborating with others, working well under pressure, and always showing up with a smile.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Lululemon Athletica
05.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Operations Attendant
UNIVERSITY OF OREGON STUDENT RECREATION CENTER
09.2023 - Current
- Utilized conflict resolution techniques when necessary to ensure a positive experience for all participants
- Implemented emergency action plans as needed in case of any unforeseen incidents or accidents
- Provided guidance to participants on safety procedures while participating in recreational activities
Manager/Server/Hostess
HAPA SUSHI
02.2020 - Current
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Fostered positive relationships with clients through proactive communication tactics
- Collaborated with staff to develop and carry out processes
- Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box
- Conversed with members and guests in outgoing and friendly manner
- Presented positive first impression of establishment's high standards by delivering exceptional service
- Observed guest needs throughout dining experience, driving high-quality service
Swim Club Manager
LOWRY SWIM CLUB
05.2017 - 09.2020
- Utilized strong customer service skills to ensure positive experience for members and guests
- Demonstrated ability to effectively manage day-to-day operations of a club, including staff supervision and budgeting
- Resolved disputes between members or guests with professionalism and tact
- Administered first aid in emergency situations
- Trained workers in company procedures or policy
- Made staffing decisions for club by hiring and dismissing employees
Office Clerk
ADVANCED ALLERGY ASTHMA
05.2020 - 08.2020
- Answered incoming calls; directed them to appropriate personnel or took detailed messages when necessary
- Organized office operations and procedures, including filing systems, data entry, and record keeping
- Provided excellent customer service to clients by responding promptly and accurately to inquiries
- Greeted and assisted visitors, directing patrons to appropriate personnel
Education
Bachelor of Science (B.S.) - Human Physiology
University of Oregon
Eugene, Oregon06.2025
High School Diploma -
George Washington High School
Denver, Colorado05.2021
Skills
- Customer Service
- Detail Oriented
- Problem Solving
- Creative Thinking
- Public Speaking
- Determined
- Written and oral communication skills
- Teamwork and collaboration
- Product Sales
Certification
CPR Certified
Timeline
Sales Associate
Lululemon Athletica
05.2024 - Current
Operations Attendant
UNIVERSITY OF OREGON STUDENT RECREATION CENTER
09.2023 - Current
Office Clerk
ADVANCED ALLERGY ASTHMA
05.2020 - 08.2020
Manager/Server/Hostess
HAPA SUSHI
02.2020 - Current
Swim Club Manager
LOWRY SWIM CLUB
05.2017 - 09.2020
CPR Certified
Bachelor of Science (B.S.) - Human Physiology
University of Oregon
High School Diploma -
George Washington High School
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