Natalie Bachmeyer
Hearne
Summary
Dynamic customer service professional with a proven track record at Highpoint Signs & Apparel, adept at resolving conflicts and enhancing customer loyalty. Skilled in active listening and critical thinking, I excel in high-pressure environments, ensuring satisfaction and repeat business through effective communication and problem-solving.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Highpoint Signs & Apparel
05.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Child Caregiver
Fit For Kids Too
04.2022 - 05.2024
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Waitress
Fish Daddy's Grill House
2019 - 2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associate of Applied Science - Dental Hygiene
Blinn College
Bryan, TX01-2028
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Multi-Tasking
Certification
- Food Handlers
- CPR and First Aid
Timeline
Customer Service Representative
Highpoint Signs & Apparel
05.2024 - Current
Child Caregiver
Fit For Kids Too
04.2022 - 05.2024
Waitress
Fish Daddy's Grill House
2019 - 2020
Associate of Applied Science - Dental Hygiene
Blinn College
Similar Profiles
Brody GarrettBrody Garrett
Welder Assistant at Highpoint SignsWelder Assistant at Highpoint Signs
Riley KersteinRiley Kerstein
Production Member at SLI Custom Signs & ApparelProduction Member at SLI Custom Signs & Apparel
Makinzy McAteerMakinzy McAteer
Concierge at Highpoint at Fort MillConcierge at Highpoint at Fort Mill
Alyssa LoftisAlyssa Loftis
Delivery Driver at Pizza HutDelivery Driver at Pizza Hut
Courtney SmithCourtney Smith
Class A Delivery Driver at McCoy'sClass A Delivery Driver at McCoy's