NATALIE BALL
Cuyahoga Falls,OH
Summary
Professional office support specialist with experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset to ensure seamless team operations and goal achievement. Seeking entry-level positions to apply skills and continue career growth.
Overview
5
5
years of professional experience
Work History
HEALTHCARE ADMINISTRATIVE ASSISTANT INTERNSHIP
MODERN HERITAGE EYE CARE
11.2024 - 05.2025
- Handled administrative duties, including answering phones, scheduling, patient registration, insurance verification, collected service fees, and check-out processes.
- Managed an average of 50+ phone calls daily, ensuring timely and professional responses to client and internal inquiries.
- Scheduled and coordinated 20–30 appointments per week with zero scheduling conflicts.
- Performed clinical support tasks, provided strong organizational skills, and thrived in a fast-paced healthcare environment.
- Demonstrated commitment to patient care, practice improvement, and effective communication.
RESTAURANT SERVER
SIDELINES SPORTS EATERY
08.2024 - 01.2025
- Provided exceptional guest service by managing 5–6 tables simultaneously, accurately communicating orders to kitchen staff, delivering food and beverages promptly, and efficiently handling customer payments.
FOOD AND BEVERAGE ATTENDANT
BROOKLEDGE GOLF COURSE
04.2024 - 08.2024
- Prepared and served food and beverages to an average of 80+ guests per day, maintained a 100% compliance rate with cleanliness standards, and monitored inventory regularly to ensure smooth daily operations.
RESTAURANT SERVER
PIZZA PUB
08.2023 - 05.2024
- Welcomed and seated guests, accurately took and communicated orders to the kitchen, ensured a positive dining experience, and kept a clean, safe restaurant environment.
LIFEGUARD
SILVER LAKE COUNTRY CLUB
05.2023 - 08.2023
- Ensure the safety of up to 80 patrons in and around the pool by actively monitoring swimmers, enforcing safety rules, and sustaining a clean and hazard-free environment.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
SERVER ASSISTANT
RED LOBSTER
03.2023 - 05.2023
- Managed reservations and waitlists to improve table turnover and maximize revenue; communicated seating arrangements, escorted guests, and handled phone inquiries and reservations.
LIFEGUARD
MACA POOL
05.2022 - 08.2022
- Ensure the safety of up to 100 patrons in and around the pool by actively monitoring swimmers, enforcing safety rules, and sustaining a clean and hazard-free environment.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
CREW MEMBER
PANERA BREAD
08.2020 - 04.2022
- Greeted customers and provided menu recommendations. Trained in all restaurant areas, including drive-thru, dining room, food line, and front of house.
Education
Bachelor of Applied Health Science - Health Care Administration, General Business
Bowling Green State University
Bowling Green, Ohio05.2025
High School Honors Diploma -
Cuyahoga Falls High School
Cuyahoga Falls, Ohio05.2022
Skills
- Customer service
- Computer skills; Microsoft Word, Excel, PowerPoint, and Outlook
- Office administration
- Time management
- File organization
- Critical thinking
- Strong problem solver
- Scheduling and calendar management
- Professional communication
- Strong work ethic
Involvement Honors
- Thompson Scholar, Bowling Green State University
- CHAARG, Bowling Green State University
- Paws Team, Bowling Green State University
- Dean's List, Fall 2022, Spring 2024, Bowling Green State University
- Dean's List, Fall 2020, Spring 2022, University of Akron
- Track and Field, 2018, 2022, Cuyahoga Falls High School
- Gymnastics, 2018, 2020, Cuyahoga Falls High School
- Class Executive Committee, 2018, 2022, Cuyahoga Falls High School
- Interact, 2018, 2022, Cuyahoga Falls High School
- Riverfront YMCA Gymnastics Team, 2009, 2018
Leadership Positions
- Track & Field Captain, Cuyahoga Falls High School, 03/22, 05/22
- President of Class Executive Committee, Cuyahoga Falls High School, 08/21, 08/22
Relevant Courses
- Human Resource Management
- Healthcare Organizations
- Issues in Healthcare
- Medical Terminology
- Public Health
- Medical Ethics
- Marketing
- Accounting
- Economics
- Anatomy & Physiology
Timeline
HEALTHCARE ADMINISTRATIVE ASSISTANT INTERNSHIP
MODERN HERITAGE EYE CARE
11.2024 - 05.2025
RESTAURANT SERVER
SIDELINES SPORTS EATERY
08.2024 - 01.2025
FOOD AND BEVERAGE ATTENDANT
BROOKLEDGE GOLF COURSE
04.2024 - 08.2024
RESTAURANT SERVER
PIZZA PUB
08.2023 - 05.2024
LIFEGUARD
SILVER LAKE COUNTRY CLUB
05.2023 - 08.2023
SERVER ASSISTANT
RED LOBSTER
03.2023 - 05.2023
LIFEGUARD
MACA POOL
05.2022 - 08.2022
CREW MEMBER
PANERA BREAD
08.2020 - 04.2022
High School Honors Diploma -
Cuyahoga Falls High School
Bachelor of Applied Health Science - Health Care Administration, General Business
Bowling Green State University
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