Natalie Barnes

• Planned, coordinated, and supervised team activities to meet shipping schedules and ensured accountability for associate performance.
• Oversaw team safety and standard operations, aligned resources to promptly address shipping issues.
• Leads by example and supports safe work practices while enforcing BCI safety policies.
• Maintains a clean, safe, injury-free work environment by following health and safety procedures across all employees.
• Reviews incident reports and communicates accidents, injuries, illnesses, and near misses. Analyzes issues systematically and applies corrective actions to prevent repeat events.
• Evaluated hourly associates and provided feedback on job performance and expectations.
• Participates in employee development activities and provides recommendations for hiring, promotion, and discipline.
• Achieved 15% reduction in logistics costs to enhance operational efficiency.
• Identified process improvement opportunities within the warehouse environment.
• Analyzed data from reports generated by a Warehouse Management System software.
• Created and sent price quotes to potential customers.

• Trained employees on equipment operation and safety protocols to ensure safe and efficient warehouse practices.
• Led warehouse receiving, sorting, and staging for store opening projects.
• Led warehouse personnel, delegating tasks to streamline workflow and improve operational efficiency.
• Ensured operations of warehouse, freight and parcel shipments, returns, and transfers.
• Followed verbal and written instructions to properly move and ship products.
• Evaluated and completed performance review
• Configured pick lines to enhance workflow and support order accuracy for new accounts.
• Oversaw order accuracy for outbound shipments to retail locations.

• Moved merchandise with forklifts, pallet jacks, and hand trucks to optimize workflow.
• Loaded, unloaded, and sorted cargo as part of accurate
• Picked and packed order items to meet daily shipping targets.
• Safely and securely loaded items to prevent damage during transport.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Maintained cleanliness of work areas to support safe and efficient operations.

• Reviewed billing concerns, researched account issues, and resolved customer problems.
• Helped customers set up payment plans and bring accounts current.
• Responded to billing questions promptly and professionally, improving patient satisfaction.
• Communicated clearly with insurance companies and supported faster payment turnaround times.
• Reviewed, corrected, and resubmitted denied claims to reduce claim rejections.
• Created clear documentation guidelines and staff templates to simplify appeal processing.
• Prepared consolidated financial statements using financial software.

• Correctly coded and billed medical claims for various hospital and nursing facilities.

• Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.

• Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies. • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.

• Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.

• Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.

• Performed on-site coding audits to determine accuracy and compliance with coding guidelines. • Followed up with medical staff regarding missing information in patient records.

• Reviewed processes and procedures while following OSHA and HIPAA regulations.
• Handled daily administrative tasks to keep medical office operations running smoothly.

• Supported coding accuracy by adopting new processes.

Used coding books, procedure manuals, and online encoders to assist coding work.

Reviewed patient charts to understand health histories, diagnoses, and treatments.

Applied coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.

Maintained strong productivity while meeting claim submission deadlines.

Tracked coding regulation changes and provided compliance recommendations.

Created reports to identify coding trends and discrepancies.