Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NATALIE BARRAZA

Meridian,USA

Summary

Experienced receptionist equipped to handle front desk operations in greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth and skilled in organization dexterity within active settings. Adaptable and motivated to build/maintain a strong work ethic along with the ability to thrive in team-based or individually driven settings.

Organized and dedicated, a proven hard worker, these factors along with a loyal personality will prove that I will not let you down.

Overview

4
4
years of professional experience

Work History

Tax Administrator

Roberts Hart & Co.
Meridian, ID
01.2025 - 04.2025
  • Examined accounting systems and records to determine appropriateness of methods and controls.
  • Conferred with taxpayers and representatives to discuss issues, laws, and regulations related to returns and address problems.
  • Set up and monitored payment plans and processed payments.
  • Checked completeness of information when processing applications and transactions.
  • Organized files containing client information including W-2 forms, 1099 forms, bank statements.
  • Maintained accurate records of all transactions related to taxes prepared.
  • Reviewed prior year's tax filings to determine if additional information is needed for current year filing.
  • Discussed and explained various tax forms with taxpayers.

COUNSELING RECEPTIONIST

Family Counseling Services
01.2023 - 01.2024
  • Greeted and checked in patients, updating patient information in computer system.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Entered insurance, demographics and health history into patient database.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Protected patients by observing strict HIPAA guidelines.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Processed patient payments and scanned identification and insurance cards.
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Informed patients of financial responsibilities prior to rendering services.
  • Compiled physical and digital documents, charts and reports.

FITNESS RECEPTIONIST

Redmond Row House
01.2022 - 12.2023
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized patient files and streamlined operations to improve efficiency.

LIBRARY ASSISTANT

Micro Lab North West
01.2022 - 12.2022
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.
  • Maintained close contact with customers to provide updates on issues or service requests.
  • Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Updated social media accounts with new posts to engage current and prospective members.

SALON RECEPTIONIST

Winslow Salon
01.2021 - 12.2022
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

MEDICAL RECEPTIONIST

Healey Vision
01.2021 - 12.2021
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Achieved specified sales targets by promoting special treatments, additional services, and products.
  • Escorted clients to spa areas, treatment rooms and offices.
  • Listened closely to customer complaints and responded appropriately to issues.
  • Introduced new beauty products to consumers by informing clients about use and benefits.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.

Education

Associate of Applied Sciences - Accounting And Finance

Lake Washington Institute of Technology
06-2024

Skills

  • Computer Proficiency
  • Greeting and Seating Clients
  • Positive Attitude and Energetic
  • Shorthand Writing
  • Exam Room Preparation
  • Google Docs
  • Appointment Booking
  • Telephone Answering
  • Billing and Payment Processing
  • Appointment Confirmation
  • Reminder Calls
  • Entering Patient Data
  • Office Organization
  • Mail Sorting
  • File Organization
  • Administrative Support
  • Customer Service
  • File Management
  • Cash Handling
  • Scheduling
  • Listening Skills
  • Skilled in Valant
  • Oral and Writing Communication
  • Telephone Etiquette

References

  • Melissa Carlson, (425) 629-3686
  • Jessica Housel, (208) 888-5905
  • Trevor Mackin, (818) 321-4759

Timeline

Tax Administrator

Roberts Hart & Co.
01.2025 - 04.2025

COUNSELING RECEPTIONIST

Family Counseling Services
01.2023 - 01.2024

FITNESS RECEPTIONIST

Redmond Row House
01.2022 - 12.2023

LIBRARY ASSISTANT

Micro Lab North West
01.2022 - 12.2022

SALON RECEPTIONIST

Winslow Salon
01.2021 - 12.2022

MEDICAL RECEPTIONIST

Healey Vision
01.2021 - 12.2021

Associate of Applied Sciences - Accounting And Finance

Lake Washington Institute of Technology

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NATALIE BARRAZA