Natalie Bartley
Winsford,Cheshire
Summary
Results-driven leader with a strong track record in maintaining high standards within fast-paced industrial environments. Demonstrates exceptional organizational skills and excels in logistical planning, supply management, and cost control. Proven ability to streamline operations and enhance efficiency through strategic oversight.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Supervisor
The Blue Bell
Sandbach, Cheshire East
2025.03 - 2026.03
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Implemented company policies effectively, maintained high standards of service delivery.
- Fostered a positive work culture to boost employee morale.
- Led team meetings, ensured clear communication amongst all members.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Managed daily operations to increase productivity.
- Identified potential risks and mitigated them through proactive measures.
- Ensured smooth operations with regular maintenance checks.
- Coordinated with other supervisors to maintain consistency across shifts.
- Trained new hires and set up mentoring relationships to drive team performance.
- Improved workplace safety to reduce accidents and near-misses.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Logged daily activities and notable incidents during production shifts.
Assistant manager
The Bulls Head
Davenham, Cheshire
2024.03 - 2025.03
- Handled stock control duties diligently preventing overstocking or shortages.
- Handled customer complaints effectively, restoring trust in our brand.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Provided support to manager during audits, ensuring accurate reports.
- Monitored sales performance regularly adjusting strategies as required.
- Minimised inventory loss for improved profit margins.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Planned revenue generation strategies designed for growth.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Fostered a positive work environment through effective leadership and team-building activities.
Assistant manager
Pesto Cabbage Hall
Tarporley, Cheshire
2023.08 - 2024.03
- Provided support to manager during audits, ensuring accurate reports.
- Fostered a positive work environment through effective leadership and team-building activities.
- Delegated tasks to team members efficiently improving overall productivity.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Minimised inventory loss for improved profit margins.
- Handled customer complaints effectively, restoring trust in our brand.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Created a positive work environment, resulting in higher employee morale.
- Established clear budgets and cost controls strategies to meet objectives.
Team leader
Roadchef
Sandbach, Cheshire East
2021.10 - 2023.08
- Implemented new working methods which improved overall efficiency of the team operations.
- Fostered a high-performing environment to drive productivity and quality.
- Developed strategies for improved performance level across the team.
- Streamlined workflow for a more efficient process.
- Encouraged open communication, fostering a positive work culture.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Monitored daily operations whilst reducing operational cost significantly.
Senior Care Assistant
Sable cottage nursing home
Kelsall, Cheshire
2017.08 - 2021.10
- Carried out initial risk and requirement assessments, enabling development of bespoke care packages.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Prepared healthy, appropriate meals and provided additional mealtime planning, feeding and support.
- Maintained confidentiality and compliance standards for optimised patient care.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement and development.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Minimised care continuity issues by keeping thorough, accurate records, appropriately addressing client concerns.
Domiciliary Care Assistant
star care
Cheshire West and Chester, Cheshire
2013.07 - 2017.08
- Minimised health risks by performing routine medical tests, including blood pressure and pulse.
- Avoided negative drug interactions through timely, accurate medication reminders.
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
- Improved social health by promoting participation in hobbies and social interests.
- Helped clients maintain optimal health by overseeing medication administration and all doctor appointments.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Administrative Assistant
cheshire training associates
winsford, cheshire
2004.02 - 2013.07
- Developed and implemented record management procedures.
- Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels.
- Created professional meeting agendas, took minutes and followed up on action items.
- Supported CEO in managing operational workflow.
- Generated shipment invoices, prepared packages and set up deliveries for customers.
- Adhered to business security requirements through thorough visitor screening ahead of access.
- Welcomed guests and clients in an upbeat and friendly manner.
- Scheduled and confirmed appointments for entire management team.
- Helped senior clerical staff complete daily workloads.
- Coordinated itinerary and scheduled appointments with 100% accuracy.
- Displayed strong customer service skills with professional telephone manner in order to resolve customer enquiries.
- Managed incoming and outgoing calls for busy office.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Coordinated meetings with other department managers and served as main liaison for sales and engineering staff.
- Expedited document filing system with a new, organised method.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Updated company databases by inputting new employee contact information and employment details.
- Streamlined administrative processes for increased efficiency in the workplace.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Performed bookkeeping tasks, including invoicing and expense tracking.
Education
NVQ Level 3 - Health And Social Care
Richmond Training
Cheshire West and Chester, CheshireMaths And English
Richmond Training
ChesterNVQ Level 2 - health and social care
richmond training
Cheshire West and Chester, CheshireNVQ Level 2 - business administration
cheshire training
WINSFORDGCSEs - maths, english, science, art, drama, hom ec
Woodford County High School
Winsford, CheshireSkills
- Outstanding organisation
- Patient listener
- Dementia care
- Safeguarding vulnerable adults
- Inspiring leadership style
- Personal care
- Meal preparation
- Medication administration
- Social care
- Disability care
- Safeguarding knowledge
- Nursing care
- Care plan management
- Activities of Daily Living
- Customer services excellence
- Leadership competence
- Staff development
- Employee training
- Budgeting and forecasting
- Cost-reduction strategies
- Team motivation
- Staff management
- Staff scheduling
- Health and Safety regulations
- Stock replenishment
Custom
Natalie, Bartley, 07397867010, nataliebartley1986@gmail.com, 47 leyland walk , Cheshire, Winsford, cw7 1nd
Certification
public licence
References
References available upon request.
Timeline
Supervisor
The Blue Bell
2025.03 - 2026.03
Assistant manager
The Bulls Head
2024.03 - 2025.03
Assistant manager
Pesto Cabbage Hall
2023.08 - 2024.03
Team leader
Roadchef
2021.10 - 2023.08
Senior Care Assistant
Sable cottage nursing home
2017.08 - 2021.10
Domiciliary Care Assistant
star care
2013.07 - 2017.08
Administrative Assistant
cheshire training associates
2004.02 - 2013.07
NVQ Level 2 - health and social care
richmond training
NVQ Level 2 - business administration
cheshire training
GCSEs - maths, english, science, art, drama, hom ec
Woodford County High School
NVQ Level 3 - Health And Social Care
Richmond Training
Maths And English
Richmond Training