Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Natalie Basabe

Richmond,Texas

Summary

Friendly call center representative with proven leadership skills. Demonstrated phone etiquette resulting in customer satisfaction. Hard worker and quick learner. Delivered impactful interventions that improved client outcomes and supported team goals. Demonstrated skills in data collection and behavior modification techniques.

Professional behavior technician with strong skills in implementing and monitoring behavior intervention plans. Skilled in applied behavior analysis, data collection, and progress monitoring. Collaborative team member focused on achieving positive outcomes and adapting to evolving needs. Reliable and driven by results.

Experienced with implementing behavior intervention plans to support client development. Utilizes data collection and analysis to inform strategies and improve outcomes. Track record of effective communication with clients and team members to achieve therapeutic goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Action Behavior Centers
08.2021 - Current
  • Monitored client progress for adjustments to treatment plans.
  • Incorporated behavior analysis strategies with clients to improve social interactions.
  • Administered positive reinforcement techniques to encourage desired behaviors.
  • Collected data on client behaviors by using standardized methods.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Engaged clients in social skills groups to boost their interaction capabilities, promoting better social integration.
  • Utilized positive reinforcement techniques to encourage desirable behaviors, contributing to significant client progress.
  • Improved client's daily living skills with personalized training sessions, enhancing their independence and quality of life.
  • Developed and implemented strategies to increase verbal behavior, enabling clients to communicate needs more effectively.

Telecommunicator

Richmond Police Department
09.2018 - 12.2019
  • I responded to911 emergency and non-emergency calls for assistance, collect information, as well as dispatch police and fire to the scene where they were needed
  • I also operated and monitored a radio console and computer equipped CAD system

Hostess/Cashier

Rita's Mexican Restaurant
08.2017 - 08.2018
  • I kindly greeted the customers and made them feel welcomed as they walked in and seated them to their table
  • I also asked them if everything was okay and what was needed to make the experience better as I checked them out

Education

Some college credit - undefined

Wharton County Junior College
Richmond, Texas

High school graduate - undefined

Lamar Consolidated High School
Rosenberg, Texas

Skills

  • Bilingual
  • Critical Thinking
  • Multitask
  • Good under pressure
  • Listening and writing skills
  • Multi-Line phone use
  • Attention to detail
  • Customer retention ability
  • Empathy and sensitivity
  • Social skills development
  • Discrete trial training
  • Applied behavior analysis
  • Can work in groups and individually

LANGUAGES

Spanish
English

Certification

Registered behavioral technician

Timeline

Registered Behavior Technician

Action Behavior Centers
08.2021 - Current

Telecommunicator

Richmond Police Department
09.2018 - 12.2019

Hostess/Cashier

Rita's Mexican Restaurant
08.2017 - 08.2018

Some college credit - undefined

Wharton County Junior College

High school graduate - undefined

Lamar Consolidated High School

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Natalie Basabe