Natalie Behnke
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Welcome Center Host and Trainer
Splittsville Luxury Lanes
08.2022 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Pacifica High School
Garden Grove, CA06.2022
Skills
- Team Collaboration
- Reservations Management
- Seating Arrangements
- POS Software
- Organizational Skills
- Cash Handling
- Table Assignment Coordination
- Guest Engagement
- Guest Seating
- Complaint Handling
Timeline
Welcome Center Host and Trainer
Splittsville Luxury Lanes
08.2022 - Current
High School Diploma -
Pacifica High School
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