Social Programs Management Professional and Business Process Creator with a vast depth of skills and knowledge leading high performing teams while fostering and sustaining community engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Manager
The Legal Project Inc.
Albany, NY
02.2023 - 09.2024
Directed and supervised coordinators and staff.
Maintained confidentiality of all matters.
Conducted intake calls for domestic violence, custody, divorce, crime victims, and landlord/tenant disputes.
Coordinated community tabling events.
Represented Company at NYS events.
Reported abuse to the Justice Center.
Supervised Residential Program leadership.
Completed end of the month paperwork for programs.
Assisted with the disciplinary process.
Trained supervisors and new staff.
Program Manager/Assistant Program Director
Catholic Charities
Albany/Schenectady, NY
01.2020 - 02.2023
Completed year end performance evaluations.
Procured supplies needed for individual houses.
Managed Medication of individuals in houses.
Liaised with clinicians and mental health programs regarding meds, reviews, meetings, pertinent information, and financial operations.
Fostered social interaction.
Taught residents how to complete daily/weekly tasks.
Monitored behavioral patterns of residents.
Maintained/balanced residents' personal allowances and accounts.
Participated in admissions, case conferences, medication reviews, and family meetings.
Manage/maintain files and records.
Program Manager/Assistant Program Director
Catholic Charities
Albany/Schenectady, NY
04.2018 - 12.2019
Completed year end performance evaluations.
Procured supplies needed for individual houses.
Managed Medication of individuals in houses.
Liaised with clinicians and mental health programs regarding meds, reviews, meetings, pertinent information, and financial operations.
Fostered social interaction.
Taught residents how to complete daily/weekly tasks
Monitored behavioral patterns of residents.
Maintained/balanced residents’ personal allowances and accounts.
Participated in admissions, case conferences, medication reviews, and
family meetings.
Senior Immigration Advocate at St Joseph, Legal Orientation Project and Immigration ServiceSenior Immigration Advocate at St Joseph, Legal Orientation Project and Immigration Service