Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Belschner

Minneapolis,MN

Summary

Diligent and enthusiastic professional, seeking to apply customer service skills to a dynamic digital marketing setting. Adept multitasker with a strong work ethic, committed to fostering teamwork, solving challenges, and maintaining organizational excellence. Known for unwavering reliability and dedication, bringing a resourceful approach to problem-solving and a willingness to tackle any task to support the team's success.

Overview

6
6
years of professional experience

Work History

WAITRESS

EATO
09.2022 - Current
  • Successfully managed and provided exceptional service to 6 tables each accommodating 4 to 6 guests
  • Anticipate guests’ needs and promptly address any issues or concerns to ensure guest satisfaction
  • Adapting quickly to fast-paced business and effectively managing time
  • Prioritize tasks to meet guests’ expectations.
  • Increased sales significantly by upselling higher-end products to customers

DIGITAL MEDIA STRATEGIST INTERN

IZEA
09.2023 - 12.2023
  • Conducted in-depth market research to identify key insights for diverse brands, informing targeted dial media strategies.
  • Collaborated with cross-functional teams to develop and present successful brand development initiatives to client customers.
  • Assisted in client meeting preparation, refining communication skills, and actively engaging with clients.
  • Analyzed marketing effectiveness through campaign assessments and trend reports, enhancing data analysis and reporting capabilities.

SWEET GREEN AMBASSADOR

ONCAMPUS NATION
08.2023 - 09.2023
  • Directed successful social media campaign, resulting in curation of engaging content that garnered over 30,000 impressions for single post.
  • Creatively conceptualized and executed visual content strategies, including careful selection of images and crafting compelling captions, contributing to enhanced brand image.
  • Provided valuable insights by analyzing and presenting detailed analytics to management team, facilitating data-driven decision-making.
  • Demonstrated exceptional social media management skills, fostering robust online presence and actively engaging with followers.
  • Collaborated with marketing team to align social media efforts with broader brand objectives, ensuring cohesive and impactful online presence."

EVENT SERVICES ASSISTANT

MINNIKAHDA COUNTRY CLUB
03.2022 - 03.2023
  • Assist with preparation and execution for over 100 guests each event
  • Set dining room to create clean, sophisticated look for each event
  • Maintained dining ambiance with enthusiastic attitude.
  • Provided friendly, courteous service to create memorable moments for guests.

HOST

GRANITE CITY FOOD & BREWERY
01.2018 - 03.2022
  • Engaged in approximately 20 phone conversations per shift, skillfully handling inquiries to schedule and confirm reservations, record takeout orders, and address any service-related queries
  • Demonstrated expertise by training total of 15 new hosts, equipping them with exceptional customer service skills and effective conflict resolution techniques
  • Consistently provided positive and personalized customer service, ensuring delightful experience for guests from their initial interaction until their final departure
  • Supported serving staff, food runners, and bussers in efficiently serving and attending to turnover of 50 new guests per hour.

Education

Bachelor of Science - Business And Marketing Education

University of Minnesota - Twin Cities
Minneapolis, MN
12.2023

Skills

  • Teamwork
  • Attention To Detail
  • Adaptability
  • Communication
  • Customer Service
  • Digital Media Strategy
  • Data Analysis
  • Research and Trend Analysis

Timeline

DIGITAL MEDIA STRATEGIST INTERN

IZEA
09.2023 - 12.2023

SWEET GREEN AMBASSADOR

ONCAMPUS NATION
08.2023 - 09.2023

WAITRESS

EATO
09.2022 - Current

EVENT SERVICES ASSISTANT

MINNIKAHDA COUNTRY CLUB
03.2022 - 03.2023

HOST

GRANITE CITY FOOD & BREWERY
01.2018 - 03.2022

Bachelor of Science - Business And Marketing Education

University of Minnesota - Twin Cities

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Natalie Belschner