Natalie Benn
Marina Del Rey,CA
Summary
Entry-Level Administration Assistant with 3 years of experience providing customer services and office support service, strong clerical and office management skills and proficiency in Microsoft Office programs. Effective multitasker able to handle a high volume of clerical projects with accuracy and professionalism.
Overview
2
2
years of professional experience
Work History
Hostess
Meat on Ocean
Santa Monica, CA
09.2021 - Current
- First point of contact for restaurant clientele, ensuring guest have a positive experience
- Manages up to 75 calls per shift and schedules reservations for large and small parties
- Optimizes seating at different tables to ensure even workload for wait staff
- Ensures guest have a positive experience
- Monitors restaurant activity to determine seating and dining flow
Facility Receptionist
Loyola Marymount University
Los Angeles, CA
09.2018 - 04.2019
- Managed front desk and warmly welcomed customers
- Helped to increase positive word-of-mouth referrals
- Responded to all costumers inquiries
- Guided over 100 patrons in gym membership applications, leading to increase in new memberships
- Created and managed digital document filing system
- Answered and transferred phone calls, took messages for select staff members
Sales Associate
Ann Taylor
Pasadena, CA
07.2016 - 08.2016
- Provided outstanding customer service
- Assisted customers with decisions on latest fashion trends, shared product knowledge and answered customers questions about merchandise
- Documented sales by creating and updating customer profile records
- Assisted with inventory, including receiving and stocking merchandise
- Kept clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
Education
Bachelor’s degree - English
Loyola Marymount University
Los Angeles, CA05.2021
Skills
- Adobe; Acrobat, Illustrator, InDesign, Photoshop
- Microsoft; Excel, Powerpoint ,Word
- Salesforce
- Google: Docs, Sheets, Slides
Soft Skills
- Adaptability
- Communication
- Organization
- Positive Attitude
- Team Player
- Time Management
Timeline
Hostess
Meat on Ocean
09.2021 - Current
Facility Receptionist
Loyola Marymount University
09.2018 - 04.2019
Sales Associate
Ann Taylor
07.2016 - 08.2016
Bachelor’s degree - English
Loyola Marymount University
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