Natalie Benton
Westlake Village,CA
Summary
Accomplished Executive Assistant at Top Electronics, Inc, adept in office management and executive support. Spearheaded confidentiality protocols and streamlined communication, enhancing operational efficiency. At The Other Place Sports Bar & Grill, drove revenue growth and fostered a customer service-oriented culture, demonstrating strong problem-solving skills and meticulous attention to detail.
Overview
31
31
years of professional experience
Work History
Executive Assistant
Top Electronics, Inc
03.2003 - 12.2024
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
President
The Other Place Sports Bar & Grill
03.1994 - 02.2003
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
Education
High School Diploma -
Oak Park High School
Oak Park, CASkills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Meticulous attention to detail
- Customer Service-oriented
- Customer service
- Scheduling
- Calendar management
Timeline
Executive Assistant
Top Electronics, Inc
03.2003 - 12.2024
President
The Other Place Sports Bar & Grill
03.1994 - 02.2003
High School Diploma -
Oak Park High School
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