Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Bernabe

Wendell,NC

Summary

Dynamic Schedule Coordinator at MyOrthodontist with a proven track record in office administration and customer service. Expert in master scheduling and deadline management, ensuring full appointment calendars while enhancing patient satisfaction. Recognized for fostering strong relationships and implementing effective communication strategies to achieve organizational goals.

Overview

7
7
years of professional experience

Work History

Schedule Coordinator

MyOrthodontist
01.2024 - Current
  • Ensuring accurate and up-to-date information is in the system.
  • Scheduling new patients and existing patients while also trying to work with their schedule and office hours. All while making sure our schedule stays full.
  • Putting our monthly and quarterly goals as priority by scheduling Bonding appointments and Debond appointments.
  • Answering calls and sending out emails and answering emails to referring offices
  • Making sure that Bonding letters are sent out
  • Staying on top of patients needing appointments by calling to schedule an appointment or sending a letter in the mail.
  • Making sure to provide the best customer service to our patients.
  • Making our patients feel special by a simple reminder that we know that there birthday month has approached us and giving them a small gift.

Lead Teacher

Abc Land Pre-school & Daycare
03.2018 - 11.2023
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Being one step ahead if things did not go as planned.
  • Established knowledge of how to deal with different behaviors working with different age groups.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Designed lesson plans for the weeks leading
  • Implemented creativity and positivity with all students

Education

East Wake High School
Wendell, NC

Skills

  • Office administration
  • Deadline oriented
  • Task delegation
  • Meeting scheduling
  • Calendar management
  • Deadline management
  • Advanced planning
  • Quality control experience
  • Master scheduling
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Schedule Coordinator

MyOrthodontist
01.2024 - Current

Lead Teacher

Abc Land Pre-school & Daycare
03.2018 - 11.2023

East Wake High School

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