Seasoned RN Case Manager and Critical Care Heart Nurse Leader with expertise in clinical assessment and home care management. Demonstrates exceptional communication and critical thinking skills, driving quality improvement initiatives and ensuring patient-centered care. Proven success in coordinating discharge planning and care coordination, significantly enhancing patient outcomes. Career goals include advancing leadership capabilities to further improve healthcare delivery.
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
RN Case Manager Hospice
Primecare Hospice
05.2022 - 11.2024
Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Educated patients and families on available community resources, facilitating access to necessary support services.
Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
Negotiated with healthcare providers to ensure services were provided at best possible cost without compromising on quality.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Registered Nurse Critical Care Heart Nurse Leader
Longview Regional Medical Center
06.2015 - 04.2022
Evaluated effectiveness of interventions through ongoing assessment of patient responses
Provided patient care and education to patients with chronic illnesses
Conducted specified laboratory tests to help detect conditions and determine diagnosis
Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures
Provided emotional support to patients and their families during difficult times
Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards
Observed strict safety measures, including checking medication dosages before administration to patients
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient
Referred patients to specialized health resources or community agencies to furnish additional assistance
Developed educational materials for use in teaching sessions with patients or their families
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team
Provided patient and family health education focusing on self-management, prevention and wellness
Coordinated discharge planning to ensure continuity of care post-hospitalization
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system
Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes
Administered medications and treatments, monitoring patients for reactions and side effects
Monitored and managed various treatment and care interventions
Provided emotional support and counseling to patients and their families
Acted as patient advocate and implemented total patient care through team nursing process
Maintained personal and team compliance with medication administration standards and patient care best practices
Oversaw patient admission and discharge processes to coordinate related paperwork
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services
Administered oral, IV and intra-muscular medications and monitored patient reactions
Education
Master of Science - Nursing Education
Chamberlain College of Nursing
Illinois, IL
11-2027
Bachelor of Science - Nursing
University of Texas At Tyler
Tyler, TX
05.2015
Skills
Home Care Coordination
Diagnostic Assessment
Clinical Utilization Assessment
Case Assessment
Quality Improvement
Healthcare Coordination Expertise
Palliative Care Coordination
Intravenous Therapy Administration
Patient Assessment
Patient Medication Assessment
Task Organization Expertise
Strong Verbal Communication
Detail-Oriented Analysis
Intravenous Medication Delivery
Heart Disease Care Expertise
Detailed Health Evaluation
Safety protocols
Strategic Decision Making
Unit Management
Collaborative Teamwork
Long-Term Health Oversight
Effective Discharge Planning
HIPAA Compliance Expertise
Integrated Problem-Solving
Accomplishments
Patient Care - Delivered compassionate care that exceeded hospital requirements.Successfully provided quality care to 23 patients in high stress environment.
Documentation - Ensured charting accuracy through precise documentation.
Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
Supervision - Headed onboarding process for new nursing staff.