Natalie Binkowski
Orlando,FL
Summary
Adaptable and proactive Entertainment professional with a versatile background in event coordination and customer service. Known for problem-solving and team collaboration, consistently delivering positive guest experiences and exceeding customer satisfaction goals.
Overview
3
3
years of professional experience
Work History
Live Roadie
Hard Rock Live
Orlando, Florida
10.2024 - Current
- Promotes high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Manages inventory and supplies to ensure materials were available when needed.
- Arranges and sets up floor plans and prepares venue for live shows and private banquets.
- Manages crowd control and assists with event coordination to facilitate smooth guest experiences.
FOH Team Member
The Plaza Live
Orlando, Florida
12.2023 - 01.2025
- Welcomed guests and ensured a positive first impression.
- Managed seating arrangements to optimize customer flow.
- Supported event setups and breakdowns for performances and gatherings.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
HHN House Attedant
Universal Orlando
Orlando, FL
08.2024 - 11.2024
- Facilitated queue management to maintain orderly lines.
- Delivered exceptional customer service in fast-paced environments.
- Ensured that safety protocols were followed at all times.
Director of Marketing
She Rocks the Night
Orlando, FL
06.2024 - 07.2024
- Crafted and executed marketing strategy for sold-out benefit show at Stardust Video & Coffee.
- Collaborated with UCF Rosen students, managing efforts that raised over $1,000 for SeekHer foundation.
- Oversaw budget allocation to maximize impact across marketing initiatives.
- Directed the development of digital assets such as websites, e-commerce platforms, blogs, email campaigns.
Weddings and Events Intern
Orlando Science Center
Orlando, FL
08.2023 - 05.2024
- Developed promotional materials to effectively showcase venue space to potential clients.
- Created detailed timelines for each event, emphasizing key milestones before execution.
- Provided on-site support during events to ensure smooth operations.
- Drafted client contracts and generated SPEC guides for seamless event execution.
Receptionist
LA Fitness
Orlando, Florida
02.2023 - 02.2024
- Greeted visitors and managed front desk operations efficiently.
- Provided administrative support by preparing documents and handling correspondence.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
Bachelor of Science - Entertainment Management
University of Central Florida
Orlando, FL05-2025
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Slides, Drive)
- Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro)
- Collaboration tools (Slack, Microsoft Teams, Zoom)
- Event layout & floor plan software (AllSeated / Prismm)
- Collaboration tools (Slack, Microsoft Teams, Zoom)
Accomplishments
Linkedin - www.linkedin.com/in/nataliebinkowski
Art Account - https://www.instagram.com/battynattycreations
She Rocks the Night - https://www.instagram.com/sherocksprod
Art Account - https://www.instagram.com/battynattycreations
She Rocks the Night - https://www.instagram.com/sherocksprod
Timeline
Live Roadie
Hard Rock Live
10.2024 - Current
HHN House Attedant
Universal Orlando
08.2024 - 11.2024
Director of Marketing
She Rocks the Night
06.2024 - 07.2024
FOH Team Member
The Plaza Live
12.2023 - 01.2025
Weddings and Events Intern
Orlando Science Center
08.2023 - 05.2024
Receptionist
LA Fitness
02.2023 - 02.2024
Bachelor of Science - Entertainment Management
University of Central Florida