Natalie Blaze
Schaumburg,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Account Manager
PC Connection
03.2023 - Current
- Rookie of the Year 2023
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Resolved customer complaints in a timely manner.
- Conducted market research to identify potential new customers.
- Generated leads through cold calling activities.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Maintained accurate records of all customer interactions in the CRM system.
- Developed successful customer relationships to boost sales opportunities.
Director of Onboarding & Employee Success
For Papa's Sake Home Care
09.2021 - 02.2023
- Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
- Coordinated onboarding process for new hires, including orientation and benefits enrollment.
- Source qualified candidates through online job boards, social media networks, referrals.
- Collaborated with department managers to identify recruitment needs and develop job postings.
- Performed reference checks on finalist candidates prior to extending offers of employment.
Teacher/Director Designee
Kensington School
06.2019 - 07.2021
- Developed and implemented curriculum plans that met the needs of all children in the program.
- Collaborated with families, staff, and community partners to ensure positive outcomes for children.
- Assessed individual student needs based on observation data collected from classrooms.
- Conducted parent meetings regularly to discuss child progress and address any concerns or questions parents may have had.
- Maintained compliance with state licensing regulations and standards.
Nanny
Private Family
06.2012 - 05.2019
- Encouraged developmentally appropriate language skills through conversation and activities.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
Manager in Training
Barnes and Noble
03.2010 - 08.2012
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Enhanced leadership abilities through training and hands-on task completion.
- Learned company processes, procedures and employee role functions.
Lead Teacher
Bright Horizons Family Solutions
08.2009 - 06.2011
- Earned a Diversity Award.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Utilized effective classroom management techniques to maintain order in the classroom.
- Ensured compliance with state standards by incorporating them into lesson plans.
- Developed and implemented strategies to improve student learning outcomes.
Paraprofessional
Blackhawk Elementary School
09.2007 - 08.2009
- Helped implement behavior management strategies for individual students.
- Utilized effective communication strategies when interacting with diverse populations.
- Supervised small groups of students during instruction time.
- Assisted in the development and implementation of individualized education plans for students with special needs.
Lead Teacher
Knowledge Learning Corporation
02.2005 - 09.2007
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Utilized effective classroom management techniques to maintain order in the classroom.
- Ensured compliance with state standards by incorporating them into lesson plans.
- Developed and implemented strategies to improve student learning outcomes.
Guest Service Attendant
Target Corporation
10.2000 - 02.2005
- Directly managed 15+ employees.
- Resolved customer complaints in a timely manner.
- Balanced daily cash register transactions at the end of each shift.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
MBA -
Rasmussen University
06-2025
Bachelor of Science - Early Childhood Education
Rasmussen University
08.2021
Associate of Applied Science - Early Childhood Education
Rasmussen University
12.2017
Skills
- Lead prospecting
- Sales Development
- Customer Service
- Client Relationship Management
- Account Management
- Client acquisition
- Goal-Oriented
- Multi-Task Management
- Cold calling skills
- Excellent communication skills
Certification
CPR and First Aide, 08/2019
References
References available upon request.
Timeline
Account Manager
PC Connection
03.2023 - Current
Director of Onboarding & Employee Success
For Papa's Sake Home Care
09.2021 - 02.2023
Teacher/Director Designee
Kensington School
06.2019 - 07.2021
Nanny
Private Family
06.2012 - 05.2019
Manager in Training
Barnes and Noble
03.2010 - 08.2012
Lead Teacher
Bright Horizons Family Solutions
08.2009 - 06.2011
Paraprofessional
Blackhawk Elementary School
09.2007 - 08.2009
Lead Teacher
Knowledge Learning Corporation
02.2005 - 09.2007
Guest Service Attendant
Target Corporation
10.2000 - 02.2005
MBA -
Rasmussen University
Bachelor of Science - Early Childhood Education
Rasmussen University
Associate of Applied Science - Early Childhood Education
Rasmussen University