Hi, I’m
Natalie Borrego
Office Admin
Upland,CA
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Experienced Office admin with over 20 years of experienced Real Estate . Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office admin position. Ready to help team achieve company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
years of professional experience
Work History
Self-Employed
Transaction Coordinator
01.2018 - Current
Job overview
- Oversee all aspects of sellers transactions from initial contact to executed purchase agreement
- Prepare all listing materials: Listing Agreement, sellers’ disclosures, pull online property profile
- Coordinate with sellers to obtain all necessary signatures on listing agreement, disclosures and other necessary documentation
- Input all necessary information into client database and transaction management systems
- Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing
- Coordinate title/escrow, mortgage loan and appraisal processes
- Coordinate inspections
- Submit all necessary documentation to the office broker for file compliance
- Maxim files managed at once 100/ opened escrow at one time
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Re/Max Fine Homes (Huntington Beach)
Office Administrator
12.2011 - 09.2018
Job overview
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Delivered clerical support by handling range of routine and special requirements.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
- Assisted in training temporary employees for special projects.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
First Team Real Estate
Office Administrator
12.2002 - 11.2011
Job overview
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Hear and resolve complaints from realtors
- File and maintain records
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Schedule appointments and maintain and update appointment calendars
- Obtain agreements from property owners to place properties for sale with real estate firms
- Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner
- Manage or operate real estate offices, handling associated business details
- Supervise agents who handle real estate transactions.
Education
GOLDEN WEST COLLEGEHuntington Beach, CA
Completed coursework towards Academic Real Estate Development from Real Estate
Skills
- Office Organization
- Clerical Support
- Transaction Processing Software
- Proactive and Focused
- Prioritizing and Planning
- Business Relationship Management
- Customer Satisfaction
- Email Etiquette
- Adaptable to Changing Conditions
- Business Operations
- Transaction Coordination
- Customer Transactions
- Database Data Entry
- System Information
- Closing Process Coordination
- Office Cleaning
- Compliance Auditing
- Daily Reports
- Administrative Support
- Email Communication
- Documentation Accuracy
Additional Information
- CREDENTIALS AND LICENSES , Real Estate License
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transaction Coordinator
Self-Employed
01.2018 - Current
Office Administrator
Re/Max Fine Homes (Huntington Beach)
12.2011 - 09.2018
Office Administrator
First Team Real Estate
12.2002 - 11.2011
GOLDEN WEST COLLEGE
Completed coursework towards Academic Real Estate Development from Real Estate
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