Natalie Brocious

• Company Overview: Heartland Dental
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Maintained a clean and sterile work environment to prevent cross-contamination and infection.

• Implants impressions / restorations
• Iterro digital scanning
• Invisalign attachments tray / retainer delivery
• Nightguard / bleach tray delivery delivery
• Rootcanals, retreats, apicoectomys, abcess draining
• Extractions, bone grafting
• Denture / Partial impressions adjustments / delivery's
• Curodont
• Crown / Bridge post core buildups
• Chairside temporarys
• Crown and bridge cements
• Composite / Amalgam restorations
• FMX / Pano / PA / BW / Intraoral imaging
• Treatment plans /scheduling/referrals/consents
• Sending and receiving dental cases
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Explained treatment procedures and instructed patients on home care guidelines.
• Assisted in emergency dental procedures, providing critical support in high-pressure situations.
• Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
• Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
• Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.