Natalie Brooks
Summary
Compassionate Certified Nursing Assistant with extensive experience at the Department of Veterans Affairs, excelling in patient care and safety protocols. Proven ability to enhance patient dignity through effective feeding assistance and mobility support. A reliable team player dedicated to maintaining a clean environment and upholding healthcare ethics.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Experienced with food preparation and customer service. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Department of Veterans Affairs
03.2008 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Supported patients with personal care tasks to preserve dignity and promote independence.
Food Service Worker
Taco Bueno
04.2020 - 08.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Portioned and wrapped food to place directly on plates for service to patrons.
Education
Diploma - None
Waco High
Waco, TX05.1996
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Safety precautions
- Feeding assistance
- Adaptable
- Healthcare ethics
- Feeding assistance expert
- Indirect patient care
- Preparing meals
- Meal planning
- Infection control procedures
- Electronic charting
- Compassionate caregiver
- Transfer techniques
- Ambulation assistance
- Patient relationship building
- Maintaining privacy
- Patient-focused care
- Mobility assistance
- Customer service
- Cleaning and sanitation
- Attention to detail
Certification
- CNA - Certified Nursing Assistant
Languages
English
Native or Bilingual
Timeline
Food Service Worker
Taco Bueno
04.2020 - 08.2020
Certified Nursing Assistant
Department of Veterans Affairs
03.2008 - Current
Diploma - None
Waco High
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