Natalie Brown
Roanoke,VA
Summary
Seasoned professional with a proven track record at Redeemed and Recovered LLC, excelling in partnership development and mortgage lending education. Leveraged research and analysis to enhance community engagement and streamline real estate operations, achieving significant growth. Demonstrates persuasive writing and effective communication, ensuring compliance and fostering strong relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Service Leader
Redeemed and Recovered LLC
Roanoke, VA
10.2022 - Current
- Enhanced community engagement by organizing and executing various events and initiatives.
- Promoted collaboration and unity by developing partnerships that bridged the gap between clinical facilities and local community organizations that provide alternative avenues of wellness within the community as well as a sense of purpose and fulfillment within the lives of the community participants.
- Created and facilitated workshops, presentations, and discussion panels as a means of marketing and recognition of programs to celebrate individuals'' achievements while encouraging continued participation in future initiatives.
- Developed and nurtured highly valued rapports that help to expand projects and partnerships that benefited the collective community.
- Initiated and assisted with grant proposals to secure funding, as well as sponsored and secured sponsorships as a means to expand initiatives and reach a much broader audience.
Investor /Entrepreneur in Residence
Redeemed and Recovered Solutions LLC
Roanoke, VA
10.2021 - Current
- experience in studying and analyzing real estate data to contribute to data-driven decision-making in the real estate industry.
- Navigated complex regulatory environments, ensuring compliance with industry standards while advocating for business interests.
- Streamlined operations by optimizing processes, reducing inefficiencies, and cutting costs across loan products, acquisitions, marketing, and dispositions.
- Increased company growth by identifying and pursuing new market opportunities as well as educating and furthering working knowledge in the area of finance, asset building, loan products and services that pertain to conventional loans, federal loans, fixed rates, adjustable rates, interest only loans, and lines of credit.
Certified Loan Signing Agent
Signatures Mobile Notary
Roanoke, VA
02.2017 - Current
- Explain Documents: Provide a clear and concise explanation of each document, ensuring that borrowers understand what they are signing.
- Witness Signatures: Witness the signing of the documents by the borrowers and ensure that all signatures, initials, and dates are correctly placed.
- Notarize Documents: Notarize the appropriate documents by applying the notary seal and completing the notarial certificates.
- Deed of Trust or Mortgage
- Collaborated with title companies for seamless loan document preparation and signing procedures.
- Conducted thorough review of loan documents prior to signing appointments, ensuring accuracy and completeness of information.
- Promissory Note
- Truth in Lending Disclosure
- Settlement Statement (HUD-1)
- Closing Disclosure
- Affidavits and Declarations
- Title Documents
Community Outreach Coordinator
Roanoke City Manager Office
Roanoke, VA
08.2022 - 12.2023
- Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
- Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
- Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
- Conducted community workshops to promote different programs and educate public on available services.
Account Manager /Dispositions Agent
Midland Credit Management
Roanoke, VA
05.2019 - 07.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Provided comprehensive reporting on account performance,
- Developed customized account plans for clients to help them achieve their business goals.
Education
Associate of Science - Social Work/ Human Service
Virginia Western Community College
Roanoke, VA06.2025
GED -
William Fleming High School
Roanoke, VA06.2000
Skills
- Research and analysis
- Partnership Development
- Fundraising expertise
- Marketing
- Deal Making: Strong negotiation skills to secure favorable terms
- Regulations and Compliance: Familiarity with local, state, and federal real estate laws and regulations
- Contract Law: Understanding and negotiating real estate contracts, leases, and other legal documents
- Effective Communication
Certification
- Social Work Certificate of Completion In Psychodrama - [2018]
- Peer Recover Specialist Training [2018]
- Certified Notary signing agent [2017]
- Notary Public [2017]
Timeline
Community Service Leader
Redeemed and Recovered LLC
10.2022 - Current
Community Outreach Coordinator
Roanoke City Manager Office
08.2022 - 12.2023
Investor /Entrepreneur in Residence
Redeemed and Recovered Solutions LLC
10.2021 - Current
Account Manager /Dispositions Agent
Midland Credit Management
05.2019 - 07.2021
Certified Loan Signing Agent
Signatures Mobile Notary
02.2017 - Current
Associate of Science - Social Work/ Human Service
Virginia Western Community College
GED -
William Fleming High School