NATALIE BUBNIAK
Hickory Hills,IL
Summary
Highly motivated Membership Advisor with proven expertise in customer relationship management and sales strategy execution. Demonstrates strong capabilities in conflict resolution, communication, and adaptability, contributing to enhanced member experiences and membership growth. Adept at leveraging CRM software and social media to drive brand awareness and engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Membership Advisor
Edge Fitness Club
Orland, IL
09.2024 - Current
- Boosted membership sales through creative upselling techniques.
- Converted leads into prospects and booked appointments to achieve sales quota.
- Created effective outreach campaigns through email, direct mail, social media.
- Utilized Hubspot to track activity and manage customer data.
- Played a key role in team meetings to share insights and strategies towards achieving sales targets.
Ambassador
Celsius
03.2023 - Current
- Enhanced product visibility and customer engagement through eye-catching visual displays and effective social media use.
- Drew favorable attention to Celsius by utilizing customer relationship-building skills and social media marketing
- Interacted with various medias to reinforce Celsius' mission statements and marketing campaigns.
Social Media Marketing Project
Bradley University, Foster College of Business
Peoria, IL
01.2024 - 05.2025
- Led market research and utilized Canva for engaging social media content.
- Partnered with influencers to boost brand visibility and trust.
- Analyzed market data to determine ways to reach target audience or intended segments.
- Monitored Facebook, Instagram, Twitter and other social media platforms to build customer connections.
- Scheduled content for publication on social media at ideal times.
Student
Bradley University
Peoria, USA
08.2020 - 05.2024
- Developed strong time management skills to complete multiple projects at once
- Maintained consistent attendance, achieving a perfect record for multiple semesters.
- Shadowed and worked with professors to further drive learning goals
- Conducted independent research projects to explore personal interests outside scope of assigned coursework in both marketing and psychology.
Education
Bachelor of Science - Psychology And Social Media Marketing
Bradley University
Peoria, IL05.2024
Skills
- Data Analysis
- Social Media Strategy
- Brand Promotion
- Content Creation
- CRM software experience
- Upselling
- Goal oriented
- Team Collaboration
- Project Management
- Personable and friendly
- Flexible and adaptable
Certification
- Hootsuite Platform Certification
- Hootsuite Social Media Marketing Certification
- Hubspot Social Media Certification
Languages
English, Polish
Activities
- Arrow week committee Member of Pi Beta Phi, 2021-2024
- Volunteer at Loaves and Fish and Whittier Elementary School
Timeline
Membership Advisor
Edge Fitness Club
09.2024 - Current
Social Media Marketing Project
Bradley University, Foster College of Business
01.2024 - 05.2025
Ambassador
Celsius
03.2023 - Current
Student
Bradley University
08.2020 - 05.2024
- Hootsuite Platform Certification
- Hootsuite Social Media Marketing Certification
- Hubspot Social Media Certification
Bachelor of Science - Psychology And Social Media Marketing
Bradley University
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