Summary
Overview
Work History
Education
References
Timeline
Generic

Natalie Buoncristiano

Philadelphia,PA

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, sales training, interior design, quick problem solving capabilities, and the ability to effectively adapt to change. Recognized for exemplary customer service and being a focused team leader.

Overview

18
18
years of professional experience

Work History

Store Manager

Raymour Flanigan
Philadelphia, PA
01.2018 - Current
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Created weekly work schedules for store personnel.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Ensured compliance with safety regulations and company policies.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Developed strategies to maximize sales and profitability.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Sales Management

Mealey's Furniture
Philadelphia, PA
03.2016 - 01.2018

Store Manger

American Signature Furniture
Philadelphia, PA
01.2010 - 06.2015

Designer/Visual Merchandiser

La-Z-Boy Furniture
Philadelphia, PA
01.2006 - 12.2010
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Created product designs in alignment with specifications.
  • Delivered designs to diverse clients on time and within budget.
  • Analyzed customer feedbacks to identify areas of improvement within existing designs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained records related to sales for store management.
  • Developed and coordinated group training classes in alignment with company sales objectives.
  • Provided ongoing support to employees regarding product knowledge questions or concerns.

Education

Bachelor of Science - Interior Architecture And Design

The Art Institute of Philadelphia
Philadelphia, PA
12-2005

References

References available upon request.

Timeline

Store Manager

Raymour Flanigan
01.2018 - Current

Sales Management

Mealey's Furniture
03.2016 - 01.2018

Store Manger

American Signature Furniture
01.2010 - 06.2015

Designer/Visual Merchandiser

La-Z-Boy Furniture
01.2006 - 12.2010

Bachelor of Science - Interior Architecture And Design

The Art Institute of Philadelphia

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Natalie Buoncristiano