Natalie Bush
Winter Park
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
AdventHealth
02.2022 - Current
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Responded to patient call lights to expedite appropriate follow-through.
- Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit's reception desk.
- Provided concierge service to assist patients and families and direct them to available resources.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Assisted with processing patient admissions, transfers and discharges.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
Patient Care Technician
AdventHealth
02.2019 - 02.2022
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained clean and safe environment to promote patient safety and comfort.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning and repositioning of patients.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Certified Nursing Assistant
Orlando Regional Medical Center
03.2017 - 12.2019
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained clean and safe environment to promote patient safety and comfort.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning and repositioning of patients.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Education
Associate of Science - Nursing
Seminole State College of Florida
Sanford, FL05-2027
Skills
- Critical thinking
- Patient care
- Professionalism and ethics
- Supply restocking
- Multidisciplinary team collaboration
- Training and mentoring
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Health Unit Coordinator
AdventHealth
02.2022 - Current
Patient Care Technician
AdventHealth
02.2019 - 02.2022
Certified Nursing Assistant
Orlando Regional Medical Center
03.2017 - 12.2019
Associate of Science - Nursing
Seminole State College of Florida
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