Natalie Butler
North Augusta,SC
Summary
Results-driven business professional with a proven track record of consistently meeting company goals through organized and efficient practices. Excels under pressure and adapts to new situations and challenges, ensuring optimal enhancement of the organizational brand.
Overview
18
18
years of professional experience
Work History
AVP, Workforce and Professional Development
Augusta Metro Chamber of Commerce
08.2024 - Current
- Serve as the primary staff liaison responsible for the development and on-going coordination of volunteers tasked with furthering the Council’s strategic and tactical partnership between the Augusta Metro Chamber and the Richmond County School System.
- Manage and execute existing programs of the Council to include the annual Students2Work Program and the Talent2Work.net platform.
- Establish the Chamber in the community as an active advocate for championing workforce readiness programs in the region by engaging and fostering relationships with educational and training institutions and with regional businesses.
- Responsible for executing numerous grant related and chamber funded projects in the workforce space including the Talent2work platform, national chamber workforce cohort initiatives as well as partnerships with local school districts, technical colleges and workforce boards.
Director of Masters Housing
Augusta Metro Chamber of Commerce
06.2022 - 08.2024
- Managed and developed relationships with re-occurring corporate clients, assisting in the management of multiple home bookings
- Ensured smooth functioning of the website through regular maintenance and administration
- Managed accurate record retention for contracts and payments
- Developed marketing strategy to effectively promote annual home owner listings for property rental.
Real Estate Dispositions Manager/Transaction Coordinator
Grimes Home Buyers-Augusta, GA
07.2021 - 06.2023
- Managed all aspects of Real Estate Investment Closings.
- Ensured timely updates across multiple social media platforms and websites
- Performed various administrative tasks as needed
- Provided exceptional customer support and addressed queries from potential buyers and sellers via phone/email
- Led HR responsibilities including conducting interviews, processing payroll and delivering employee training.
- Managed all employee communication as the primary point of contact
Leadership Augusta Coordinator
Augusta Metro Chamber of Commerce-Augusta, GA
06.2020 - 06.2022
- Successfully managed various components of the Leadership Augusta program such as the Adult Leadership Class, Youth Leadership, Executive Forum, and Alumni events
- Coordinated and oversaw the successful execution of monthly class day events for the Adult class, as well as providing support to the Executive Forum
- Executed invoice management for the program, ensuring timely processing of payments from alumni and business sponsors.
- Coordinated monthly board meetings with the alumni board and executive committee. Facilitated smooth communication and collaboration between all parties involved.
- Developed and produced bi-monthly program newsletters
- Handled website operations and effectively managed multiple social media channels.
- Served as a member of the interview panel for both youth and adult classes.
Customer Service Office Staff/Pharmacy Technician
Publix - North Augusta, SC
10.2015 - 03.2021
- Performed receptionist duties including answering phones, filing documents, greeting customers, notifying management of visitors, and scheduling tours and interviews.
- Assisted in managing and supervising front end operations
- Managed office transactions including money transfers, money orders, and lotto.
- Balanced cash office opening and closing funds with accurate deposit and fund reception
- Demonstrated consistent compliance with Publix's policies alongside federal, state, and local laws and regulations
- Ordered and received prescription drugs and supplies
- Maintained state regulation compliance through proactive refill request initiation and completion.
Assistant Customer Service Manager
Publix-Martinez, GA
01.2013 - 08.2014
- Managed front end and store operations in the absence of store managers
- Coordinated multiple store events
- Successfully completed all Payroll responsibilities for the entire store on a weekly basis
- Ensured efficient coordination of tasks by creating and managing a weekly schedule for a team of 50+ associates
- Managed interview processes to identify suitable candidates and facilitated onboarding for new employees.
- Performed regular audits of the cash office on a daily basis.
Customer Service Team Leader
Publix-Augusta, GA
09.2011 - 12.2012
- Contributed to the oversight of front end operations
- Led front end associates and provided guidance and correction when necessary
- Attained comprehensive knowledge and skills in pre-management through intensive training
- Maintained up-to-date filing system for store associate records
- Ensured efficient supply chain by handling ordering process
- Ensured accurate completion of store payroll.
Customer Service Office Staff
Publix-North Augusta, SC
05.2006 - 08.2011
- Managed front desk operations such as answering phone calls, organizing documents, and providing customer service. Assisted with visitor management by notifying management of guests and scheduling appointments.
- Contributed to overseeing daily activities and ensuring smooth front end operations
- Responsible for handling various office tasks such as managing transactions for money transfers, money orders, and lotto.
- Ensured precise balancing of cash office funds during opening and closing procedures.
Education
Master of Arts - Entrepreneurship, Small Business Management
American Public University
08.2025
Bachelor in Interdisciplinary Studies, Public Administration -
Georgia Southern University
05.2023
Bachelor of Science - Exercise Sports Science
USC Aiken
Aiken, SCHigh school diploma -
North Augusta High School
North Augusta, SC06.2007
Volunteering
- NAMS PTO Executive Board, President
- Leadership Augusta Board of Directors
- Aiken County Public School District Volunteer
- Elementary Bible School Teacher
Timeline
AVP, Workforce and Professional Development
Augusta Metro Chamber of Commerce
08.2024 - Current
Director of Masters Housing
Augusta Metro Chamber of Commerce
06.2022 - 08.2024
Real Estate Dispositions Manager/Transaction Coordinator
Grimes Home Buyers-Augusta, GA
07.2021 - 06.2023
Leadership Augusta Coordinator
Augusta Metro Chamber of Commerce-Augusta, GA
06.2020 - 06.2022
Customer Service Office Staff/Pharmacy Technician
Publix - North Augusta, SC
10.2015 - 03.2021
Assistant Customer Service Manager
Publix-Martinez, GA
01.2013 - 08.2014
Customer Service Team Leader
Publix-Augusta, GA
09.2011 - 12.2012
Customer Service Office Staff
Publix-North Augusta, SC
05.2006 - 08.2011
Master of Arts - Entrepreneurship, Small Business Management
American Public University
Bachelor in Interdisciplinary Studies, Public Administration -
Georgia Southern University
Bachelor of Science - Exercise Sports Science
USC Aiken
High school diploma -
North Augusta High School
Similar Profiles
Chelsea McCrackenChelsea McCracken
ASSOCIATE VP OF HUMAN RESOURCES at CHARLESTON METRO CHAMBER OF COMMERCEASSOCIATE VP OF HUMAN RESOURCES at CHARLESTON METRO CHAMBER OF COMMERCE
ShaMetria WalkerShaMetria Walker
Administrative Assistant at Charleston Metro Chamber of CommerceAdministrative Assistant at Charleston Metro Chamber of Commerce
Andrea ZedikerAndrea Zediker
VP, MARKETING & COMMUNICATIONS, EVENTS, PROGRAMS at Denver Metro Chamber Of CommerceVP, MARKETING & COMMUNICATIONS, EVENTS, PROGRAMS at Denver Metro Chamber Of Commerce
Brandon GriffinBrandon Griffin
Service Technician at WalmartService Technician at Walmart
Christopher BrownChristopher Brown
Facilities Maintenance Mechanic at PPMFacilities Maintenance Mechanic at PPM