Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Natalie Byrd

Winslow,IN

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

Pike County Health Department
Petersburg, IN
04.2014 - Current
  • Developed and maintained filing systems for confidential documents and records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Processed invoices for payment using accounting software applications.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Managed office supplies inventory and placed orders when necessary.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Receptionist

Memorial Hospital and Health Care Center
Jasper, IN
01.2007 - 04.2014
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Monitored office supplies inventory and placed orders when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Processed payments and updated accounts to reflect balance changes.
  • Answered and directed incoming calls using multi-line telephone system.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.

Education

Some College (No Degree) - Social Work

University of Southern Indiana
Evansville, IN

Some College (No Degree) - Medical Social Work

Indiana State University
Terre Haute, IN

Some College (No Degree) - Medical Insurance Coding

Ivy Tech Community College
Terre Haute

Skills

  • Appointment Scheduling
  • Spreadsheet Management
  • Report Writing
  • Clerical Support
  • Presentation Design
  • Expense Reporting

Affiliations

My family and I have a small hobby farm. On our farm we have everything from Highland cows to Emu's! We also have multiple bee hives and enjoy cultivating our own honey.

Timeline

Administrative Assistant

Pike County Health Department
04.2014 - Current

Receptionist

Memorial Hospital and Health Care Center
01.2007 - 04.2014

Some College (No Degree) - Social Work

University of Southern Indiana

Some College (No Degree) - Medical Social Work

Indiana State University

Some College (No Degree) - Medical Insurance Coding

Ivy Tech Community College

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Natalie Byrd