Natalie Byrd
Washington, DC 20002
Summary
Dedicated Special Police Officer with experience at the Metro Transit Authority Police Department, skilled in crime prevention and emergency response. Proven ability to enhance public safety through proactive surveillance and exceptional communication. Recognized for building trust within the community while maintaining meticulous attention to detail in incident reporting.
Knowledgeable Security Officer with background in law enforcement and public safety. Proven track record of ensuring community safety through effective patrolling and incident response. Demonstrated expertise in conflict resolution and emergency management.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security Officer position. Ready to help team achieve company goals.
Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
51
51
years of professional experience
Work History
Special Police Officer
Metro Transit Authority Police Department
05.2023 - Current
- Increase public trust in Special Police Officers through professional conduct and adherence to department policies and procedures.
- Conduct thorough property inspections, identifying potential security vulnerabilities and recommending appropriate preventative measures.
- Respond to emergency calls to provide assistance to citizens in need.
- Utilize clear communication and interpersonal skills to build relationships with citizens.
- Participate in ongoing training sessions to maintain proficiency in firearms usage, defensive tactics, and other essential skills required for effective performance as an Armed Special Police Officer.
- Provide exceptional customer service while maintaining a professional demeanor in challenging situations, improving public perception of security personnel.
- Maintain accurate records of all incidents, ensuring proper documentation for future reference or legal proceedings.
Cashier
Home Goods
05.2021 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Special Police Officer/Unarmed Security Officer
Allied Universal Security Services
09.2021 - 10.2023
- Demonstrated sound judgment under pressure while responding quickly to urgent situations, preserving public safety and minimizing harm.
- Maintained order during special events, ensuring a safe environment for attendees and participants.
- Conducted thorough property inspections, identifying potential security vulnerabilities and recommending appropriate preventative measures.
- Contributed to the maintenance of a safe working environment within assigned facilities by monitoring alarm systems and ensuring facility compliance with applicable security regulations.
- Increased public trust in Special Police Officers through professional conduct and adherence to department policies and procedures.
- Enhanced public safety by conducting regular patrols and surveillance of assigned areas.
- Ensured accurate incident reporting by maintaining detailed logs of daily activities, observations, and interactions with the public or other law enforcement personnel.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Secured doors of entrances and exits to ensure the building security.
- Adhered to Standard Operating Procedures, polices and procedures.
Special Police Officer/Security Officer
Allied University Security Services
06.2000 - 06.2020
- Contributed to the maintenance of a safe working environment within assigned facilities by monitoring alarm systems and ensuring facility compliance with applicable security regulations.
- Detected potential security threats through diligent observation and proactive problem-solving skills.
- Demonstrated sound judgment under pressure while responding quickly to urgent situations, preserving public safety and minimizing harm.
Courtroom Clerk Supervisor
Superior Court of the District of Columbia
06.1974 - 01.2017
- Maintained a professional courtroom environment to facilitate smooth proceedings by effectively managing logistics and addressing any issues that arose during trials.
- Contributed to the fair administration of justice by diligently processing court orders, warrants, and judgments according to established protocols.
- Promoted transparency in judicial proceedings through accurate transcription services and timely distribution of official records.
- Supported successful jury selection processes through proficient organization of jury pools and thorough pre-screening of potential jurors.
- Promoted understanding and adherence to courtroom procedures by providing clear instructions and guidelines for all participants.
- Improved communication between court staff and attorneys by promptly distributing necessary paperwork and providing regular updates on case statuses.
- Attended court sessions to record proceedings of evidence, objections, rulings and arguments.
- Edited and punctuated court deposition transcripts to maintain intended meaning.
- Assisted judges in managing court proceedings by coordinating schedules, preparing orders, and ensuring proper follow-up on cases.
- Exercise sound judgment in making on the spot decisions with respect of scheduling hearings and advising judges on procedural administrative issues pertaining to each case.
- Ensure staff were properly trained.
Courtroom Clerk
Superior Court of the District of Columbia
06.1974 - 01.2017
- Maintained inventory of equipment used in court.
- Promoted understanding and adherence to courtroom procedures by providing clear instructions and guidelines for all participants.
- Administered various Oaths.
- Safeguarded sensitive information with meticulous record-keeping practices, ensuring the confidentiality of all court-related data.
- Edited, proofed and processed transcripts of civil and criminal cases.
- Contributed to the integrity of the justice system through diligent execution of administrative duties, including case management, docketing, and recordkeeping.
- Assisted judges in managing court proceedings by coordinating schedules, preparing orders, and ensuring proper follow-up on cases.
- Streamlined document processing with the timely issuance of subpoenas and other legal notices, enabling scheduled hearings to proceed as planned.
Court Clerk
Superior Court of the District of Columbia
06.1974 - 01.2017
- Provided assistance to attorneys and court personnel in courtroom
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
- Managed confidential information securely, upholding the integrity of the court system.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Assisted court in scheduling hearings, meetings and other events to support seamless operations.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Prepared court orders and judgments for signature.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Trained staff, attended meetings and prepared evaluation of staff.
- Adhered to the Standard Operating Procedures, policy guidelines and procedures.
Education
No Degree - Keypunching
ECPI
Norfolk, Virginia Associate of Applied Science - Criminal Justice Technology
Prince George's Community College
Upper Marlboro, MD05-1999
High School Diploma -
Southampton High School
Courtland, VA06-1974
Skills
- Multicultural sensitivity
- Crime prevention
- Emergency response
- Rule enforcement
- Surveillance operations
- Law enforcement collaboration
- Firearms proficiency
- Teamwork, collaboration and time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Critical thinking
- Excellent communication and critical thinking
- Computer skills
- Public safety and access control
Timeline
Special Police Officer
Metro Transit Authority Police Department
05.2023 - Current
Special Police Officer/Unarmed Security Officer
Allied Universal Security Services
09.2021 - 10.2023
Cashier
Home Goods
05.2021 - 02.2025
Special Police Officer/Security Officer
Allied University Security Services
06.2000 - 06.2020
Courtroom Clerk Supervisor
Superior Court of the District of Columbia
06.1974 - 01.2017
Courtroom Clerk
Superior Court of the District of Columbia
06.1974 - 01.2017
Court Clerk
Superior Court of the District of Columbia
06.1974 - 01.2017
No Degree - Keypunching
ECPI
Associate of Applied Science - Criminal Justice Technology
Prince George's Community College
High School Diploma -
Southampton High School
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