Exceptional customer service and interpersonal skills. I enjoy making people feel welcome and seen. I naturally notice the wallflowers in a group and try my best to include them. Detail-oriented. Committed to continuous learning and fostering teamwork in every engagement.
Work History
Residential Realtor
4 Years
Windermere Real Estate | 05.2009 - 05.2013
Conducted client consultations to define housing needs, budget, and location priorities.
Analyzed local market trends to guide pricing and competitive property recommendations.
Prepared listing presentations and coordinated property marketing across MLS and digital channels.
Scheduled showings, open houses, and private tours to support buyer and seller engagement.
Negotiated offers and counteroffers to protect client interests and advance successful transactions.
Coordinated with lenders, inspectors, escrow teams, and title partners to keep closings on track.
Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
Receptionist
9 Months
Elase Medical Spa | 08.2008 - 05.2009
Answered calls, resolved inquiries, and directed clients to appropriate services.
Processed payments, verified billing details, and balanced front desk transactions.
Confirmed appointments, reducing missed visits and improving schedule reliability.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Residential Property Manager
2 Years
Dolan & Knight Property Management | 06.2006 - 06.2008
Coordinated daily tenant relations, lease administration, and resident communication for residential communities.
Managed rent collection, delinquency follow-up, and payment processing with accuracy.
Scheduled maintenance requests, vendor work orders, and property repairs to support resident satisfaction.
Conducted move-in, move-out, and periodic property inspections to document unit condition.
Receptionist
10 Months
Krimson Hair Studio | 08.2005 - 06.2006
Greeted clients, managed check-ins, and created welcoming front desk experience.
Scheduled appointments, rescheduled visits, and maintained organized daily calendars.
Updated client records accurately, supporting smooth communication across team members.
Maintained reception area cleanliness, presentation, and readiness for client arrivals.
Resolved customer problems and complaints.
Assistant Instructor
1 Year 9 Months
California Cotillions | 09.2003 - 06.2005
Assisted Instructors in teaching ballroom dance and social etiquette to large groups of youth ages 9-13.
Set up and decorated for classes and themed parties.
Helped children one on one through instruction and example to implement dance moves and practice etiquette.