Natalie Cao
Lawrenceville,GA
Summary
A dynamic, dedicated, and Certified Pharmacy Technician (CPhT) with a Bachelor's of Science in Biology that demonstrates high proficiency of working in high volume, fast paced environments. Skilled in fulfilling prescriptions, medications, and maintaining pharmacy inventory. Bilingual in English and Vietnamese with other relevant certifications in Immunization (IMZ) and Basic Life Support (BLS). Proactively looking to shift towards both non-clinical and clinical opportunities in a hospital setting and to further hone skills that strives for accuracy and completion towards patient access and care in hospital operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician/Immunizer
Walmart
Suwanee, GA
10.2024 - Current
- Inputting and processing prescription medications in a fast paced, high volume environment.
- Filled 350+ prescriptions daily while maintaining high accuracy while adhering to standard operating procedures (SOP).
- Utilized Connexus system to process prescriptions, input data entry, maintain patient profiles, and resolve insurance issues.
- Assisted pharmacists with vaccinations to improve workflow.
- Coordinated with providers for insurance claims, prior authorization, and billing rejections in a timely manner for patient access to medications.
- Maintained medication inventory by ordering and discarding expired medications from inventory.
Front End Cashier
Hobby Lobby
Lawrenceville, GA
06.2020 - 09.2022
- Served 100+ customers daily while efficiently operating the register and handling currency while providing a fast and secure experience for customers.
- Organized the front end of the establishment as well as six other level departments.
- Maintained weekly inventory and prices from warehouse shipments.
- Coordinated with multiple store locations to verify product availability and inventory levels.
- Assisted in answering outstanding questions while handling department returns.
Team Member
SweetFrog Premium Frozen Yogurt
Lawrenceville, GA
04.2018 - 06.2020
- Provided high quality customer service while managing profit using Point of Sales systems (POS)
- Lead Team Member and executed management duties in absence of management and training associates.
- Stocked, organized, and maintained products for peak product availability
- Kept a clean and organized workspace environment.
- Recommended appropriate items for purchase and direct customers to product selections.
- Informed customers of promotions as well as inquiring about purchase experience.
Education
Bachelor of Science - Biology
Georgia Gwinnett College
Lawrenceville, GA05-2024
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA05-2018
Skills
- Medication distribution
- Prescription handling
- Insurance claims processing
- Inventory and Stock Management
- Time efficiency
- Detail-oriented
- Problem-solving skills
- Adaptability
Certification
- CPhT - Certified Pharmacy Technician (Georgia Board of Pharmacy)
Issued January 23, 2026.
- Immunization (IMZ) Certification
Issued February 13, 2026.
- CPR and Basic Life Support (BLS)
Issued February 13, 2026.
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Certified Pharmacy Technician/Immunizer
Walmart
10.2024 - Current
Front End Cashier
Hobby Lobby
06.2020 - 09.2022
Team Member
SweetFrog Premium Frozen Yogurt
04.2018 - 06.2020
Bachelor of Science - Biology
Georgia Gwinnett College
High School Diploma -
Central Gwinnett High School