Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

NATALIE CAPPS

Cibolo,TX
NATALIE CAPPS

Summary

Self-motivated Individual experienced in office administration, time management and efficiency. Career development includes diversity and inclusion, effective communication and collaboration as a team leader and business owner. I have excellent organization skills, attention to detail, facilitate/delegate work as appropriate and the ability to adapt to any work environment.

Overview

10
years of professional experience

Work History

Downey Savings and Loan Association

Senior Regional Sales Account Executive
10.2000 - 07.2008

Job overview

  • Recorded accurate and efficient records in customer database.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Loan processing/underwriting
  • Reviewed orders and client requests to streamline delivery services and resolve material shortages.
  • Communicated by phone, email and traveled for face to face contact for over 150 accounts/offices.
  • Maintained current knowledge of evolving changes in marketplace.
  • Established more than 60 new accounts while providing support for established accounts.
  • Managed broker base 25 new territories and performed outside sales to new clientele while maintaining current business.
  • Designed and launched a streamlined document and funding tracking system that significantly improved efficiency and compliance. The system was adopted across departments and has been consistently used by all managers for years, becoming a key operational tool.

California Home Loans

Senior Mortgage Loan Processor & Team Manager
02.1998 - 12.2000

Job overview

  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Handled any conditions sent from underwriting departments.
  • Prepared file for final clear-to-close by branch management.
  • Set up and completed loan submission packages.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Received on-going, comprehensive training on home loan products and mortgage process.
  • Processed mortgage loan applications accurately and successfully for over 5 years.
  • Affirmed loan document accuracy to protect lenders from potential fraud.
  • Liaised with credit bureaus, employers and other sources to check applicants' credit and personal references.

Education

Brentwood, California

Graston Technique Certification from Graston Technique
05.2021

Delta J.C.
Stockton, California

from Business
06.1998

Walnut Creek, California

Hot Stone & Fire Cupping Certifications from Hot Stone Technique & Fire Cupping
02.2013

Holistic Life Institute of Learning
Oakdale, California

Certification Eastern/Western MT
10.2010

Skills

  • Executive Project Management
  • Project Coordinator
  • Process Improvement/Training
  • Executive Organization Skills
  • Credit evaluation
  • Documentation review
  • Collaboration and teamwork
  • Title examination
  • Legal compliance
  • Pipeline management
  • Proficient in Encompass, Calyx Point
  • Regulatory compliance
  • Appraisal review
  • Underwriting
  • Detail Oriented

Accomplishments

  • Managed Top Sales, Award-Winning Loan Officer Team at California Home Loans.
  • Promoted to Regional Sales Manager after 2 successful years in the sales department.
  • Created a company-wide, comprehensive training program for all sales team members.

Timeline

Senior Regional Sales Account Executive

Downey Savings and Loan Association
10.2000 - 07.2008

Senior Mortgage Loan Processor & Team Manager

California Home Loans
02.1998 - 12.2000

Holistic Life Institute of Learning

Certification Eastern/Western MT

Graston Technique Certification from Graston Technique

Delta J.C.

from Business

Hot Stone & Fire Cupping Certifications from Hot Stone Technique & Fire Cupping

Similar Profiles

CREATE PROFILE