Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Carlisle

Plant City,FL

Summary

Organized book keeper with 3 years of hands-on experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties and reconciliations. Superior WPM typing speed and diverse software proficiency. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Results-driven book keeper with track record of excelling in fast-paced office environments. Committed to driving client retention and loyalty. Offers knowledge of construction industry terminology, products and services paired with strong technical skills and attention to detail. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events.

Overview

205
205
years of professional experience

Work History

Outside Sales Representative

United Rentals
06.2024 - Current
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Monitored competitor activities to maintain competitive advantage.

Senior Inside Sales

United Rentals
11.2022 - Current
  • Created customized solutions for clients by effectively analyzing their unique needs, challenges, or pain points within their respective industries.
  • Delivered comprehensive product knowledge training sessions for both new hires and existing team members to ensure consistent messaging across all touchpoints with customers.
  • Maintained in-depth knowledge of industry trends, competitor offerings, and market dynamics to ensure the company''s value proposition remained relevant and compelling to potential clients.
  • Drove customer satisfaction levels by ensuring prompt resolution of issues or concerns raised during the sales process or post-sale support period.
  • Consistently exceeded quarterly sales goals while maintaining a high level of professionalism and integrity in all business dealings.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.

Accounting Bookkeeper/Permit Coordinator/Administrative Assistant

United Sheet Metal & Air Conditioning
11.1819 - Current
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Directed customer communication to appropriate department personnel
  • Tracked and submitted employee timesheets to prepare for payroll processing
  • Answered phone calls and emails to provide information, resulting in effective business correspondence
  • Maintained accurate department and customer records
  • Inventoried and ordered supplies for office
  • Managed mechanical (HVAC) building permits, approvals, and inspections
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts, and updating computer systems
  • Reviewed purchase documents and company receipts for reconciliation with statements
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing, and collections
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries
  • Reconciled monthly statements and transactions to keep records accurate and current
  • Handled high-volume invoice processing with minimal supervision
  • Worked closely with department personnel to produce accurate and timely bills
  • Generated, mailed, and monitored invoices
  • Evaluated open accounts to look for past-due balances and collection strategies
  • Processed new customer forms to set up accounts in the system.

Server Trainer

Smokey Bones Bar & Fire Grill
10.2017 - 04.2021
  • Educated waiters on menu, memorization strategies, and how to convey information clearly
  • Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
  • Instructed new staff members on food handling procedures and service techniques
  • Calculated charges, issued table checks, and collected payments from customers
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking
  • Provided exceptional service to a high volume of daily customers
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items
  • Resolved guest issues related to food quality, service times, and incorrect orders
  • Multitasked effectively to deliver menu items to guests
  • Bussed tables and removed unnecessary items to facilitate positive experiences
  • Promoted specials and seasonal items with detailed descriptions of dishes
  • Informed guests on recipes with attention to particular allergens
  • Prepared coffee, tea, soda, and other nonalcoholic beverages for guests
  • Accepted and processed credit and cash payments, making correct change from the cash register drawer
  • Followed protocol for intake and accounting of large sums of cash and numerous card transactions.

Bartender/Front Desk Receptionist

Boots N' Buckles Saloon
02.2013 - 01.2016
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process
  • Received incoming calls and coordinated with staff to fulfill customer requests
  • Prepared daily shift close reports and balanced the cash register to accurately reflect transactions
  • Assisted staff and executives with special projects
  • Explained policies and procedures to visitors
  • Operated the cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Balanced daily registers and generated sales reports for management.

Education

High School Diploma -

Plant City High School
Plant City, FL
05.2011

Skills

  • QuickBooks Expert
  • Verbal and Written Communication
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Professional and Courteous
  • Salesforce
  • Rentalman
  • Excel Spreadsheet

Timeline

Outside Sales Representative

United Rentals
06.2024 - Current

Senior Inside Sales

United Rentals
11.2022 - Current

Server Trainer

Smokey Bones Bar & Fire Grill
10.2017 - 04.2021

Bartender/Front Desk Receptionist

Boots N' Buckles Saloon
02.2013 - 01.2016

High School Diploma -

Plant City High School

Accounting Bookkeeper/Permit Coordinator/Administrative Assistant

United Sheet Metal & Air Conditioning
11.1819 - Current

Similar Profiles

CREATE PROFILE
Natalie Carlisle