Natalie Carter
Washington,DC
Summary
Distinguished Organizational Leader offering 15 years of experience in corporate landscape. Recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
10
10
years of professional experience
Work History
Manager, Professional Development Design PK-8 Lit
Amplify
04.2022 - 04.2023
- Craft and customize compelling in-person, remote, and online professional development (PD) workshops for teachers, instructional leaders, and district and state leaders to support strong implementation of suite of English and Spanish products at Amplify.
- Clarify and communicate project objectives and success criteria to internal and external stakeholders.
- Ensure PD projects are tracked in project plans and are completed on time, on budget, and with delighted partners.
- Collaborate with Product, Delivery, Marketing and Sales colleagues to understand content offerings and feature releases in order to incorporate them into Professional Development assets.
- When needed, work with the PD Operations and Training & Development teams to ensure all components of successful PD are accurate and available (i.e. materials, line items, demo accounts, etc)
- Travel on-site as needed to conduct observations and meet with key stakeholders.
- Serve as customer advocate within district by championing product and internal processes changes, increasing usage, success, and satisfaction.
- Collaborate with sales team to manage renewals and expansions by surfacing opportunities to expand existing accounts when it’s right for customer, increasing annual usage of Amplify key districts in portfolio of accounts.
- Develop and maintain extraordinary relationships with existing customers by managing and rapidly fostering customer adoption among mid-sized school district accounts, ensuring their goals and objectives are supported by Amplify product suite.
- Oversee onboarding of new customers by consulting on their business goals, training them on key features, and guiding their launch strategies.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Artistic Director
The Canady Foundation
01.2017 - Current
- Created arts organization's seasonal performance and exhibition program and selected performers and artists for upcoming events.
- Achieved individual and troupe success through enhanced collaborative and communications skills.
- Developed targeted marketing and sales strategies to promote successful organizational and artistic outcomes.
- Established and maintained productive, professional working relationships to promote beneficial project results.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Scheduled seasonal theater productions and engaged actors and stage personnel to execute dramatic, musical and comedy performances.
- Scheduled video production resources and managed cast and crew to accomplish video production goals on preset timelines.
- Managed theater's budget and interacted with charities, sponsors and trusts to obtain operating funds.
- Drafted wrap-up reports for completed artistic activities and prepared monthly progress updates for upcoming productions and events. .
- Presented concepts, copy and art during internal and client reviews.
- Networked and collaborated with theater managers and producers to schedule theatrical and arts education performances.
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Improved business profits by 40% through strategic updates to processes, procedures and team makeup.
- Led operational oversight and budgetary supervision for over 20 school based locations.
Education Consultant/Board of Directors
Art And Abolition
01.2013 - Current
- Art and Abolition Nairobi, Kenya Abolition exists to rescue young girls in Kenya who have survived violent sexual through art therapy, education and economic empowerment.
- Responsible for running scholarship program which covers 100% of education costs for each girl in program.
- Organized committees, workshops and conferences to promote social and intellectual welfare of students
- Analyzed and restructured educational programs to comply with board regulations
- Improved employee retention by 30% by empowering employees to succeed, providing support and creating better working conditions
- Developed solution strategies and evaluated opportunities for new products or line extensions
Literacy Coach
Friendship Public Charter School
01.2018 - 06.2022
- Conducted over 50 ongoing evaluations of literacy improvement action and communicated results to teachers and administrators in one year.
- Assessed literacy needs of school by reviewing student data and current curriculum.
- Guided teachers to collect and analyze data and developed action plans in response to determined student needs.
- Provided planned objectives and instruction for struggling Middle School readers.
- Supported teacher instruction by discussing ELA concepts and creating custom practice questions.
- Planned English lessons for allotted time to strengthen weak subjects and build skills on stronger ones.
- Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
- Structured activities for interactive learning, including word analysis, reading understanding and fluency skills.
- Developed staff members' attitudes, skills, and knowledge through various professional development targeted topics.
- Coached teachers to improve practices through professional development and modeling instructional strategies.
- Met diverse student population needs by planning and implementing lessons with wide variety of teaching strategies.
- Built and maintained positive relationships with students, parents, colleagues and administrators.
- Modeled English lessons for daily or weekly instruction.
- Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
- Provided planned objectives and instruction for struggling English Language Learner and early readers.
- Led efforts to boost student attendance and on-time arrivals with ambitious parent relations initiatives.
- Managed assemblies to recognize student achievement.
- Developed strategies to improve student behavior school-wide and help teachers better manage classroom environments.
- Helped teachers develop and diversify instructional abilities to better serve students of different ability levels and backgrounds.
- Backed up instructors in handling disruptive students and implemented fair protocols to resolve situations.
- Coordinated outreach events to bring in parents, family members and community at large to support students.
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
Capstone Program Director
Howard University
09.2019 - 06.2021
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
- Checked programming logs and live broadcasts for conformance with FCC requirements to avoid legal issues.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Assisted program manager with developing budget and schedule.
- Provided ongoing direction and leadership for program operations.
- Maintained tight production timetables and quality standards to give audiences exceptional offerings.
- Conducted community workshops to promote different programs and educate public on available services.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Worked with governing board to turn mandates into real-world policies and advance program objectives.
- Monitored social media and online sources for industry trends.
- Conferred with representatives of local governments to assess and meet community needs.
- Saved $300,000 by implementing cost-saving initiatives that addressed long-standing problems
Assistant Program Director
CAMBA
01.2017 - 01.2018
- School Based Community Centers Include: CAMBA administers school based Beacon community centers at Beacon 166 in East New York.
- All Beacon Centers are run in partnership with other community organizations to provide education, recreation, cultural activities, health information and screenings, youth leadership and social services to school's students, their families, and other neighborhood residents.
- Activities and services are available after school, evenings and on weekends, and reach more than 4,000 people per year.
- Managed one or more programs which require contact with internal and external clients and/or community.
- Has understanding of all aspects of contract requirements and communicate this understanding to staff; and participate in program design.
- Conducted performance reviews to provide feedback to staff for improvements
- Managed human resource goals by recruiting, training, coaching and disciplining employees
SETTS PROVIDER/SPECIAL EDUCATION COORDINATOR
Salveo Healthcare Solutions
01.2016 - 01.2018
- Demonstrated advanced understanding of instructional strategies for students with autism, developmental delay, specific learning disabilities, and behavior disorders.
- Implemented student-centered system of intervention that effectively works to close gaps in English Language Arts.
- Selected reading material for students and prepared assignments and discussion topics.
- Wrote and Maintained IEP's for various students in NYC department of Education.
- Demonstrated excellent oral and written communication skills, and ability to communicate effectively with diverse group of colleagues, parents, families, and community members.
- Serve on academic or administrative committees that deal with institutional policies, departmental matters, and academic issues.
- Provided legally mandated services for students with disabilities, necessary to support progression in schools.
- 5 6.
- Provided supplemental instruction to support student with disabilities in general education settings.
- Differenciated Common Core aligned curriculum grades 3 through 9.
- Collaborated with families to provide resources for children outside of school district
Director of Performing Arts
Community Roots Charter School
09.2013 - 06.2017
- Developed and implemented creative curriculum across Performing Arts and ensured delivery of high quality music, drama and dance provision in all curricular and extracurricular activities grade 5-8.
- Directed two main stage productions (straight play and musical) with 50 students.
- Set long term and short term budgets for resourcing Performing Arts Department.
- Evaluated use of financial resources to ensure that desired outcomes were met.
- Negotiated with managers, promoters and union officials regarding client contractual rights and obligations.
- Participated in team-building activities to enhance working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Contributed to creative process through original ideas and inspiration.
- Created storyboards, 3D models, animation and visual effects to meet design goals.
- Researched industry trends and evaluated competitive products.
- Oversaw hiring, training and direction of creative personnel to achieve optimal results.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Anticipated design issues and proved to be proactive in developing effective solutions.
Education
Master of Arts - Art Education
New York University
New York, NY05.2014
Master of Science - Education
Long Island University
05.2012
BFA - Theater Management and Production
University of the Arts
06.2008
Skills
- Strategy development
- Relationship development
- Instructional planning skills
- Special education instruction
- Individualized instruction
- Emotional Intelligence
- Financial Goals Setting
- Strategic Planning
- Leadership Experience
- Quality Services
- Clear Communication
- K-12 Education
- Human Resources
- Curriculum Development
- Research/Data Analysis
- Instructional Technology
- Learning & Development
- Compliance/Risk Management
- Microsoft Office Suite/Salesforce
- Procedure Creation
- Process Improvement
- Managing Multiple Calendars
Accomplishments
Recipient of the Ella Cabot Trust Project Grant
Member of The Center for Association Leadership
Certified Association Executive (CAE) Expected Date of Completion May 2022
Timeline
Manager, Professional Development Design PK-8 Lit
Amplify
04.2022 - 04.2023
Capstone Program Director
Howard University
09.2019 - 06.2021
Literacy Coach
Friendship Public Charter School
01.2018 - 06.2022
Artistic Director
The Canady Foundation
01.2017 - Current
Assistant Program Director
CAMBA
01.2017 - 01.2018
SETTS PROVIDER/SPECIAL EDUCATION COORDINATOR
Salveo Healthcare Solutions
01.2016 - 01.2018
Director of Performing Arts
Community Roots Charter School
09.2013 - 06.2017
Education Consultant/Board of Directors
Art And Abolition
01.2013 - Current
Master of Arts - Art Education
New York University
Master of Science - Education
Long Island University
BFA - Theater Management and Production
University of the Arts
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