Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Carvajal

Orlando,FL

Summary

Dependable and enthusiastic hospitality professional skilled in creating memorable guest experiences in busy, high-volume settings. Thrive at multitasking, rapid problem-solving, and upholding top standards of safety, organization, and guest satisfaction. Committed to continuous growth and eager to learn while contributing strong work ethic, integrity, and careful attention to detail to a successful team.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Orlando, FL
04.2024 - Current
  • Provided warm, empathetic customer service in a busy retail setting, greeting diverse customers with kindness, actively listening to their needs, recommending products, and resolving issues promptly to create positive interactions.
  • Operated cash registers to process customer payments.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Guest Arrival Ambassador

Discovery Cove
Orlando, FL
04.2022 - 11.2023
  • Efficiently managed guest check-ins and reservations for up to 1,600 guests daily, meticulously verifying details and processing account charges.
  • Liaised with management to address and resolve escalated concerns related to service or account payments.
  • Proficiently processed payments while meticulously maintaining accurate attendance and sales records.

Crew Member

Chipotle
Orlando, FL
01.2021 - 11.2021
  • Implemented rigorous sanitization protocols to safeguard customers against cross-contamination and infection risks.
  • Prepared food items following Chipotle's recipe and quality standards.
  • Conducted precise cash counts and secured funds to uphold accurate register totals.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2025

Skills

  • Guest service
  • Cash handling
  • Problem solver
  • Organized
  • Multitasker
  • Microsoft Office (Word)

Timeline

Barista

Starbucks
04.2024 - Current

Guest Arrival Ambassador

Discovery Cove
04.2022 - 11.2023

Crew Member

Chipotle
01.2021 - 11.2021

Associate of Arts - General Studies

Valencia College