Natalie Castro

- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

- Kept reception area clean and neat to give visitors positive first impressions.

- Responded to inquires from callers seeking information.

- Provided clerical support to company employees by copying, faxing, and filing documents.

- Engaged with customers to build business relationships.

- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.

- Maintain overall safe work environment with employee training programs and enforcement of safety procedures.

- Reviewed invoices, payment requests, advance requests, expense reimbursement, and proper coding, prior to approval.

- Educated staff on organizational mission and goals to help employees achieve success.

- Helped meet changing demands by recommending improvements to business systems or procedures.