Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Chavez

Lehi ,UT

Summary

Proven leader with extensive experience in staff management and customer relations, notably at Dominos Pizza Inc. Excelled in staff training and development, enhancing team motivation and operational efficiency. Demonstrated mastery in money handling, reducing discrepancies by over 30%. Adept at fostering positive environments and achieving high customer satisfaction through effective problem resolution.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Dominos Pizza Inc.
08.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Restaurant Waiter

Thai This
04.2022 - 12.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Crew Trainer

McDonald's
05.2021 - 10.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Froster

Nothing Bundt Cakes
02.2022 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.


Education

High School Diploma -

Utah Military Academy
American Fork, UT
05.2024

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Staff Management

Timeline

Assistant Manager

Dominos Pizza Inc.
08.2023 - Current

Restaurant Waiter

Thai This
04.2022 - 12.2023

Froster

Nothing Bundt Cakes
02.2022 - 08.2022

Crew Trainer

McDonald's
05.2021 - 10.2023

High School Diploma -

Utah Military Academy
Natalie Chavez