Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Childress

Nashville,TN

Summary

Results-driven Operations Manager with a proven track record at Johnathan Kayne, excelling in project management and vendor relations. Proficient at enhancing customer satisfaction and driving sales through effective team leadership and strategic inventory control. Recognized for fostering strong client relationships and optimizing supply chain logistics to achieve operational excellence.

Overview

8
8
years of professional experience

Work History

Operations Manager

Johnathan Kayne
Nashville, TN
02.2021 - Current
  • Documented new items, monitored inventory levels, placed purchase orders and tracked deliveries from vendors.
  • Developed successful customer relationships to boost sales opportunities.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Monitored accounts receivable, collected past-due invoices, and assisted in reconciling payments with invoices.
  • Addressed customer concerns with suitable solutions.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Planned and executed trade show set up, accommodations, logistics, and sales goals for each show.

Fashion Design Assistant

Johnathan Kayne
Nashville, TN
04.2018 - 02.2021
  • Tracked progress of various projects throughout their lifecycle from concept through completion.
  • Organized samples of fabrics, trims, and accessories for designers' reference during the creative process.
  • Provided input on fabric choices, colors, textures, and other design elements for each collection.
  • Managed all custom client relations and production with vendors.
  • Assisted with new collection launches, trade shows, and client trunk shows.
  • Developed strong customer relationships to encourage repeat business.

Dress Specialist

David's Bridal
Chattanooga, TN
08.2017 - 03.2018
  • Recommended, selected and located merchandise based on customer desires.
  • Tracked customer orders placed online through an e-commerce platform.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Assisted customers in selecting dresses that best fit their needs, body type, and budget.

Education

Bachelor of Arts - Fashion Merchandising

O'More College of Design
Franklin, TN
05-2017

Skills

  • Project Management
  • Inventory Control
  • Vendor Management
  • Employee Training
  • Problem Solving
  • Team Leadership
  • Sales Support
  • Supply Chain Logistics
  • Order Processing
  • Purchase Order Management
  • Customer Relationship Management
  • Product Development

Timeline

Operations Manager

Johnathan Kayne
02.2021 - Current

Fashion Design Assistant

Johnathan Kayne
04.2018 - 02.2021

Dress Specialist

David's Bridal
08.2017 - 03.2018

Bachelor of Arts - Fashion Merchandising

O'More College of Design

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Natalie Childress