Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Clunan

Pearl,MS

Summary

Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Hostess

Fernando's Fajita Factory
04.2021 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Backed up servers by checking on tables and retrieving items for guests.

Daycare Teacher

First Baptist Daycare
07.2024 - 02.2025
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.

Education

High School Diploma -

Puckett Highschool
Puckett, MS
05-2024

Skills

  • Customer service
  • Effective multitasking
  • Phone etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Detail-oriented
  • Exceptional communication
  • Cleanliness maintenance
  • Guest engagement
  • Safe food handling

Timeline

Daycare Teacher

First Baptist Daycare
07.2024 - 02.2025

Hostess

Fernando's Fajita Factory
04.2021 - Current

High School Diploma -

Puckett Highschool
Natalie Clunan