Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalie Colato

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Clerical Worker

Broadridge Financial Services
Deer Park, NY
09.2022 - 11.2023
  • Answered customer inquiries by phone and in person.
  • Organized and filed documents, both physically and electronically.
  • Processed incoming mail and distributed to appropriate personnel.
  • Provided administrative support for multiple departments within the organization.
  • Maintained office supplies inventory, ordered new materials as needed.
  • Prepared reports using Microsoft Office applications including Excel, Word, and PowerPoint.
  • Typed letters, memos, emails, reports., using Microsoft Office Suite products.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Scanned documents into electronic filing systems.
  • Performed quality checks on documents before inserting them into envelopes.
  • Inputted data into spreadsheets for tracking purposes.
  • Prepared shipping packages by printing packing labels and verifying orders.
  • Ensured timely and accurate sorting of mail for delivery.
  • Verified mailing addresses against customer databases to ensure accuracy.
  • Organized mail into trays according to destination or type of service requested.
  • Prepared bulk mailings by folding letters, inserting them into envelopes, sealing them shut, and applying postage stamps as needed.

Deli Clerk

Walmart
Missouri City, TX
01.2022 - 09.2022
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health and safety standards while preparing food.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Assisted customers with selecting products from the deli case or menu board.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Provided accurate pricing information when requested by customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Maintained records such as inventory levels or sales figures.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Responded to customer questions regarding product availability.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.

Personal Care Assistant

Freedom Care
Bay Shore, NY
11.2019 - 12.2021
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Laundered clothing and bedding to prevent infection.
  • Reported concerns to nurse supervisor to promote optimal care.

Sales Associate

MetroPCS Corporate Store
Brentwood, NY
03.2019 - 10.2019
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Warehouse Associate

Manpower Staffing
Melville, NY
10.2018 - 05.2019
  • Reported test data, analysis results, and recommendations to management in written reports.
  • Assisted in the assembly of products on the production line.
  • Maintained accurate records of all parts and materials used during production.
  • Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
  • Performed quality control checks to ensure product specifications were met.
  • Inspected finished products for accuracy and completeness prior to packaging.
  • Followed safety protocols while operating heavy machinery on the production line.
  • Identified defective products, removed them from the production line, and documented details of defect.
  • Cleaned up work area at end of shift to maintain a safe working environment for other employees.
  • Unloaded finished goods from conveyor belt after completion of assembly process.
  • Labeled finished products with appropriate information such as serial numbers or barcodes.

Education

GED -

Suffolk County Community College
Selden, NY
11.2021

Skills

  • Proofreading
  • Bookkeeping
  • Business Writing
  • Customer Service
  • Mail Handling
  • Inventory Management
  • Clerical Support
  • Data Entry
  • Spreadsheet Management
  • Mail Sorting and Distribution
  • Microsoft Office
  • MS Office
  • Attention to Detail

Languages

Spanish
Native/ Bilingual

Timeline

Clerical Worker

Broadridge Financial Services
09.2022 - 11.2023

Deli Clerk

Walmart
01.2022 - 09.2022

Personal Care Assistant

Freedom Care
11.2019 - 12.2021

Sales Associate

MetroPCS Corporate Store
03.2019 - 10.2019

Warehouse Associate

Manpower Staffing
10.2018 - 05.2019

GED -

Suffolk County Community College

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Natalie Colato