Nicole Collins

Skills

• Maintain strict confidentiality in all aspects of work, ensuring compliance with privacy and data protection standards.
• Effectively manage multiple priorities while meeting tight deadlines with accuracy and consistency.
• Communicate clearly and professionally, supporting productive interactions with staff, clients, and stakeholders.
• Demonstrate the ability to work independently and perform well under high-pressure situations.
• Exhibit strong organizational skills to enhance efficiency and support seamless workflow.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Type at a speed of 60 words per minute with high accuracy.
• Skilled in operating all standard office equipment, including printers, scanners, and multi-line phone systems.

Certifications

• Mental Health First Aid – Trained to provide initial support and guidance during mental health crises.
• The Power of Commitment – Completed training focused on building accountability and fostering commitment in professional environments.
• Effective Communication Skills – Attended “Can You Hear Me Now?” workshop to strengthen active listening and communication abilities.
• Cross-Training in Early Start Programs – Gained in-depth knowledge through cross-training in Early Start, Intake, In-Home, and Placement services.