Natalie Cooke
Pascagoula,MS
Summary
HUMAN RESOURCES PROFESSIONAL Looking to secure a position in a dynamic and innovative organization where I can utilize my education and experience in Human Resources, as well as my technological skills to contribute to the growth and success of the company. Possesses exceptional communication, planning, and time management skills to advance the organizational culture of the company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Director
Mississippi Security Police
08.2021 - Current
- Gather and analyze company personnel data for 500+ employees to monitor trends in recruiting and retention, to interpret company culture and construct strategies to maintain progress
- Interpret federal staffing and placement laws/policies to ensure compliance with labor laws and regulations, including FMLA, ADA, EEOC, and FLSA while dispersing information to supervisors to be relayed to direct reports
- Assist in the update and development of new standard operating procedures (SOP) for multiple job positions to promote cohesive job practices
- Apply human resources initiatives and programs to support the organization's 5 main objectives including attracting and retaining top talent
- Manage employee and supervisor relations and through effective conflict resolution and the review of performance reviews to mitigate work-related disagreements
- Lead change management initiatives to encourage company morale by heading company events determined based on employee feedback
- Oversee the administration of all employee benefits programs, including health insurance and life insurance for a diverse workforce of 100 + employees
- Serve as the primary point of contact for employees regarding benefits inquiries, providing guidance on plan options, eligibility requirements, and enrollment processes
- Coordinate annual open enrollment activities, including communication campaigns, educational sessions, and online enrollment systems, to facilitate informed decision-making by employees.
DOT Transportation Operations Manager
Mississippi Security Police
03.2018 - 08.2021
- Lead a team of transportation professionals in managing the day-to-day operations of a federally regulated transportation system, ensuring compliance with DOT regulations and agency policies
- Developed and implemented transportation plans and schedules to optimize the utilization of resources and ensure timely delivery of goods and services
- Monitored transportation operations to identify areas for improvement and implement strategies to enhance efficiency, reduce costs, and minimize environmental impact
- Coordinated with internal and external employees to ensure seamless integration of transportation activities with agency objectives and mission requirements
- Oversaw the maintenance and inspection of vehicles and equipment to ensure compliance with safety standards and regulatory requirements
- Conducted regular audits and inspections to assess compliance with DOT regulations, including driver qualifications, vehicle inspections, and hours-of-service requirements
- Provided leadership and guidance to transportation personnel, including training, coaching, and performance management, to ensure a high level of professionalism and competency
- Developed and implemented efficient scheduling systems, optimizing driver routes, and reducing transportation costs
- Collaborated with cross-functional teams to enhance safety protocols and minimize accidents/incidents
- Collaborate with regulatory agencies and industry partners to stay abreast of changes in transportation regulations, emerging technologies, and best practices.
Port Security Manager
Mississippi Security Police
04.2014 - 03.2018
- Lead a team of security professionals in developing, implementing, and managing security protocols and procedures to protect port facilities, assets, and personnel
- Conducted comprehensive security assessments and risk analyses to identify vulnerabilities and develop mitigation strategies to enhance port security posture
- Collaborated with federal, state, and local law enforcement agencies, as well as port personnel to coordinate security efforts and intelligence sharing
- Oversaw the implementation of security measures in accordance with federal regulations, including the Maritime Transportation Security Act (MTSA) and the International Ship and Port Facility Security (ISPS) Code
- Developed and maintained security plans, contingency plans, and emergency response protocols to ensure readiness to respond to security threats, natural disasters, and other emergencies
- Conducted security training and drills for port personnel, security staff, and other stakeholders to enhance security awareness and preparedness
- Managed security technology systems, including access control systems, surveillance cameras, and intrusion detection systems, to monitor and respond to security incidents
- Coordinated security incident investigations, including gathering evidence, documenting findings, and implementing corrective actions to prevent recurrence
- Stayed abreast of emerging threats, trends, and best practices in port security through participation in industry conferences, training programs, and professional associations.
Administrative Assistant
Mississippi Security Police
11.2006 - 04.2014
- Provided comprehensive administrative support to security personnel and management team at the Chevron refinery, ensuring smooth and efficient operations
- Coordinated and scheduled meetings, appointments, and training sessions for security staff, utilizing Microsoft Outlook and scheduling software to manage calendars and logistics
- Prepared and distributed correspondence, reports, and presentations, ensuring accuracy, professionalism, and adherence to security protocols
- Maintained confidential files and records, including security documentation, personnel records, and incident reports, in compliance with company policies and federal regulations
- Assisted with the development and implementation of security policies, procedures, and training programs, ensuring alignment with company and federal security requirements
- Managed inventory and procurement of office supplies, equipment, and materials, optimizing cost-effectiveness and ensuring availability of necessary resources
- Served as a liaison between security personnel, refinery staff, contractors, and vendors, facilitating communication and resolving inquiries and issues in a timely manner
- Conducted data entry and database management tasks, utilizing software systems such as Microsoft Excel and Access to maintain accurate and up-to-date records
- Assisted with the coordination of security-related projects and initiatives, including access control system upgrades, security camera installations, and emergency response drills
- Managed timekeeping and scheduling functions for security personnel at the Chevron refinery, utilizing timekeeping software to accurately track hours worked, overtime, and leave balances
- Coordinated and scheduled shifts, assignments, and training sessions for security staff, ensuring adequate coverage and compliance with staffing requirements
- Prepare and distribute weekly and monthly schedules, communicating changes and updates to security personnel in a timely manner
- Monitor attendance and leave requests, verifying accuracy and compliance with company policies and federal regulations
- Assist with payroll processing, including reviewing timesheets, calculating hours worked, and submitting payroll reports to accounting department for processing
- Maintain confidential employee records, including personnel files, timekeeping records, and attendance logs, in compliance with company policies and federal regulations.
Education
Master of Business Administration - Human Resources Management
University of Phoenix
Phoenix, AZBachelor of Applied Science - Human Resources
University of Phoenix
Phoenix, AZ10.2022
Associates Degree - Human Services
Mississippi Gulf Coast Community College
Gautier, MS05.2020
Skills
- Compliance
- Personnel files
- Employment Record Verification
- New Employee Training
- Succession Planning
- Personnel Recruitment
- Labor negotiations
- Labor Relations
- Skilled in Software
- Human Resources
- Proficient in Software
- Company organization
- Talent Acquisition
- Background Checks
- Workforce improvements
- Workforce Planning
- Employee Relations
- Team guidance
- Recordkeeping
- Payroll coordination
- Recruitment Strategies
- Recruitment and hiring
- Human Resources Operations
- Exit Interviews
- Benefits Administration
- Grievance handling
- Leadership Development
- Compensation and benefits
- Performance Appraisals
- Training programs
Military Experience
US Navy, 06/1996, 03/1998, Airman, United States Navy, USS Theodore Roosevelt (CVN-71), Loaded, maintained, and inspected aircraft weapons systems in accordance with Navy regulations and safety standards., Participated in aircraft ordnance handling operations, including assembly, disassembly, and storage of munitions., Conducted routine inspections and maintenance on aircraft weapons systems and related equipment to ensure operational readiness., Followed strict safety protocols and procedures to minimize the risk of accidents and ensure the safe handling of explosives and hazardous materials.
Credentials And Certificates
- Transportation Worker Identification Credential (TWIC)
- Human Resources Certificate
- Human Services Certificate
- Facility Security Officer (FSO) Certificate
Competencies And Skills
- Strategic thinking: Ability to align HR strategies with the overall business goals and objectives of the organization.
- Leadership: Strong leadership skills to guide and motivate the HR team, as well as to influence and collaborate with other leaders across the organization.
- Employee relations: Skill in managing employee relations, including conflict resolution, disciplinary actions, and fostering a positive work environment.
- Talent acquisition and retention: Expertise in attracting top talent, conducting effective recruitment processes, and implementing strategies to retain employees.
- Performance management: Proficiency in developing and implementing performance management systems, including goal setting, performance evaluations, and career development plans.
- Compensation and benefits: Knowledge of compensation structures, benefits administration, and the ability to design competitive compensation packages to attract and retain talent.
- Legal compliance: Understanding of employment laws and regulations to ensure the organization's HR practices and policies are in compliance with local, state, and federal laws.
- Training and development: Skill in designing and implementing training programs to enhance employee skills and capabilities, as well as fostering a culture of continuous learning and development.
- Change management: Ability to lead and manage organizational change initiatives, including mergers, acquisitions, restructuring, and cultural transformations.
- Communication: Strong communication skills, both verbal and written, to effectively convey HR policies, procedures, and initiatives to employees at all levels of the organization.
- Ethical and confidential behavior: Upholding high ethical standards and maintaining confidentiality when dealing with sensitive employee information and issues.
- Problem-solving and decision-making: Ability to analyze complex HR issues, identify solutions, and make informed decisions that align with the organization's goals and values.
- Emotional intelligence: Awareness of one's own emotions and the ability to empathize with others, fostering positive relationships and effective communication within the organization.
- Cultural competence and diversity: Understanding of diversity and inclusion principles, and the ability to create and maintain an inclusive work environment where all employees feel valued and respected.
Certification
- Area of certification Training - Timeframe
Timeline
Human Resources Director
Mississippi Security Police
08.2021 - Current
DOT Transportation Operations Manager
Mississippi Security Police
03.2018 - 08.2021
Port Security Manager
Mississippi Security Police
04.2014 - 03.2018
Administrative Assistant
Mississippi Security Police
11.2006 - 04.2014
Master of Business Administration - Human Resources Management
University of Phoenix
Bachelor of Applied Science - Human Resources
University of Phoenix
Associates Degree - Human Services
Mississippi Gulf Coast Community College
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