Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges.
Overview
15
15
years of professional experience
1
1
Language
Work History
Office Admin
Byrd & Byrd, Attorneys At Law
Jackson, TN
03.2023 - Current
Support administrative tasks such as scheduling appointments, answering phones, ordering supplies, inventory management, filing, file management, and title policies.
Develop and maintain relationships with customers through business development.
Monitor and analyze business performance to identify areas of improvement.
Maintain up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses.
Mortgage Loan Officer
Commercial Bank And Trust Company
08.2018 - 01.2023
Generated $15 million + annually in loan volume.
Collected and analyzed personal and business financial information, along with reviewing full credit file, to assess eligibility for loan and fit clients in most beneficial product.
Mitigated risk exposure for the bank through careful evaluation of applicant creditworthiness before proceeding with loan process.
Executed and delivered all loan disclosures with extreme time sensitivities. Maintained effective communication to all interested parties throughout.
Negotiated pricing with Investors for secondary market loans.
Managed and executed a pipeline consisting of conventional, Inhouse, FHA, THDA, RD, VA, and Jumbo loans.
Mortgage Loan Processor
Commercial Bank And Trust Company
03.2015 - 04.2017
Managed a high volume of loan applications from, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
Contributed to success of mortgage team by providing essential support in areas of loan documentation review, data entry, and client communication.
Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
Handled any conditions sent from underwriting departments.
Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
Reduced errors and ensured compliance with federal lending regulations through meticulous attention to detail during loan processing phase.
Collaborated on development of mortgage policies and procedures.
Bankside Loan Assistant
Commercial Bank And Trust Company
07.2012 - 03.2015
Collaborated with Loan Officers to ensure accurate documentation and compliance with lending regulations.
Adhered to strict deadlines for processing consumer loan applications, ensuring timely approvals and client satisfaction
Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Processed wide variety of retail banking transactions for personal and commercial customers, including the handling of cash drawer.
Assisted with training of new employees on policies and procedures.
Loan Processor
Vanderbilt Mortgage and Finance
Maryville, TN
01.2011 - 06.2012
Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Prepared documents for underwriting by verifying client income, credit reports, and other information.
Handled any conditions sent from underwriting departments.
Maintained strong relationships with home centers in the application process, ensuring smooth transactions for all parties involved.
Office Admin / Accounts Payable and Receivable
David White Body Shop
Jackson, TN
01.2009 - 01.2011
Assisted in cash flow management by monitoring outstanding invoices and actively pursuing overdue accounts.
Reconciled monthly vendor statements, ensuring timely payments and maintaining positive relationships with suppliers.
Managed a high volume of invoices, maintaining accurate records and ensuring prompt payments to vendors.
Matched purchase orders with invoices and recorded necessary information.
Input financial data and produced reports using Quickbooks.
Skills
Attention to Detail
Effective Communication
Critical Thinking
Client Relations
Advanced Problem Solving
Conflict Resolution
Risk Management
Financial and Credit Analysis
Office Administration
Procedure Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteRemoteHybrid
Important To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time off401k matchWork from home option
Timeline
Office Admin
Byrd & Byrd, Attorneys At Law
03.2023 - Current
Mortgage Loan Officer
Commercial Bank And Trust Company
08.2018 - 01.2023
Mortgage Loan Processor
Commercial Bank And Trust Company
03.2015 - 04.2017
Bankside Loan Assistant
Commercial Bank And Trust Company
07.2012 - 03.2015
Loan Processor
Vanderbilt Mortgage and Finance
01.2011 - 06.2012
Office Admin / Accounts Payable and Receivable
David White Body Shop
01.2009 - 01.2011
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