NATALIE CORDERO
San Antonio,FL
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Job File Coordinator
SERVPRO of West Pasco
03.2025 - Current
- Managed intake of new job leads and entered claim-related data into internal systems
- Served as primary point of contact for customers, insurance adjusters, and subcontractors
- Prepared and transmitted estimates, invoices, photographs, and signed documentation
- Maintained ongoing communication to provide job status updates and resolve inquiries
- Coordinated scheduling with field teams, project managers, and subcontractors
- Assisted with preliminary estimates and monitored job assignments for accuracy
- Processed customer payments and followed up on outstanding balances
- Created, maintained, and audited complete digital job files to ensure compliance
- Supported system migration by transferring and validating job data
Administrative Assistant
SERVPRO of Orange County
09.2022 - 02.2025
- Processed and documented incoming job requests within internal tracking systems
- Handled inbound and outbound communication with clients, insurance carriers, and vendors
- Compiled, reviewed, and distributed estimates, invoices, photos, and executed documents
- Provided consistent follow-up to ensure all parties were informed of job progress
- Collaborated with operations teams to coordinate scheduling and workflow
- Assisted with estimate preparation and monitored job assignments for completion
- Collected and posted customer payments; tracked and followed up on open balances
- Organized, reviewed, and maintained complete electronic job files for audit readiness
- Supported company-wide system transitions by validating and transferring job records
Legal Assistant
Sobo & Sobo Law Firm
06.2021 - 05.2022
- Provided administrative support to paralegals and attorneys throughout active case lifecycles
- Requested, tracked, and followed up on client medical records for case preparation
- Scanned, indexed, and maintained medical documentation within electronic case files
- Drafted and formatted client correspondence using Microsoft Word and Outlook
- Coordinated and mailed legal notices for medical exams, depositions, hearings, and court dates
- Obtained signatures on legal transcripts and facilitated document exchange between parties
- Conducted follow-up communications and record requests with external agencies
- Requested FOIL reports and insurance claim information by contacting insurance adjusters
Medical Receptionist
Dr. Rodolfo Nazario, MD Family Medicine
04.2022 - 08.2023
- Supported daily front office operations by assisting with patient scheduling and appointment confirmations
- Verified patient insurance coverage and demographic information to ensure records were current
- Assisted with patient check-in and check-out processes and documented payments as directed
- Prepared, organized, and maintained patient intake forms and onboarding documentation
- Helped patients complete required medical paperwork accurately and efficiently
- Maintained organized and confidential patient records in accordance with office procedures
- Communicated with insurance providers regarding eligibility and coverage verification
- Assisted with administrative coordination of patient referrals by preparing and transferring records as needed
- Reduced appointment no-shows by assisting with reminder calls and messages
- Improved front office organization through consistent file maintenance and workflow support
HR Assistant/Receptionist
United Natural Foods Inc.
05.2020 - 06.2021
- Created, maintained, and updated confidential employee personnel and medical files
- Digitized sensitive records by converting hard-copy documentation into Excel-based files
- Ensured data accuracy by updating employee records according to employment status changes
- Archived records for long-term storage within network drives and cloud-based systems
- Assisted with onboarding by preparing orientation materials and required new-hire documentation
- Tracked daily attendance and call-outs using Excel spreadsheets
- Supported HR compliance initiatives, including participation in large-scale I-9 audits
- Assisted the Talent Acquisition team with interview scheduling, hiring events, and applicant coordination
- Provided front-desk and phone support for visitors, contractors, and internal departments
- Delivered bilingual support to associates and management as needed
Administrative Assistant
LB Management LLC.
03.2017 - 03.2020
- Managed high-volume inbound calls while accurately documenting and tracking inquiries by case number and property
- Communicated with HUD Field Service Managers to obtain updates on inspections and completed labor
- Coordinated and scheduled routine inspections, maintenance services, and work orders to support operational efficiency
- Processed employee payroll and maintained accurate administrative records
- Recognized for efficiency, accuracy, and responsiveness, contributing to increased contract awards and performance-based bonuses
Education
High School Diploma -
Penn Foster Career School
Scranton, PA08-2016
Payroll Clerk Cert - undefined
Xactimate Certification - undefined
IICRC WRT Certification - undefined
CPC- Pursuing Certification - undefined
Skills
- Communication Skills
- Bilingual (English & Spanish)
- Computer Savvy
- Data Entry
- Office 365
- Customer Service
- Relationship building
- Problem Solving Skills
- Above Average Work Ethic
- Quick Learner
- Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
AAPC Certified Professional Coder (CPC) – In Progress
Payroll Clerk Certification
Xactimate Certification
IICRC WRT Certification
Timeline
Job File Coordinator
SERVPRO of West Pasco
03.2025 - Current
Administrative Assistant
SERVPRO of Orange County
09.2022 - 02.2025
Medical Receptionist
Dr. Rodolfo Nazario, MD Family Medicine
04.2022 - 08.2023
Legal Assistant
Sobo & Sobo Law Firm
06.2021 - 05.2022
HR Assistant/Receptionist
United Natural Foods Inc.
05.2020 - 06.2021
Administrative Assistant
LB Management LLC.
03.2017 - 03.2020
Payroll Clerk Cert - undefined
Xactimate Certification - undefined
IICRC WRT Certification - undefined
CPC- Pursuing Certification - undefined
High School Diploma -
Penn Foster Career School