Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Natalie Crosby

Francesville,IN

Summary

Efficient Transportation Manager commended as technologically proficient professional adept at planning, dispatching and routing trucks by maintaining strong relations with transport team. Solid 3-year background in handling logistics to achieve timely delivery. Prioritizes tasks and distributes operations to provide maximum output. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

17
17
years of professional experience

Work History

Transportation Supervisor/Administrative Assistant

Wallace Pork Systems
Winamac, IN
11.2020 - Current
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Maintained accurate department and customer records.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
  • Supported office operations, managed client correspondence, tracked records and handled internal communications.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Responded effectively to sensitive inquiries or complaints.
  • Monitored driver performance and provided feedback to ensure compliance with safety regulations.
  • Coordinated daily transportation operations, including scheduling and routing of drivers.
  • Ensured fleet vehicles were properly maintained in accordance with manufacturer's specifications.
  • Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.
  • Oversaw the selection process for new drivers ensuring they met all legal requirements before hiring.

Waitress Supervisor

Sublettes Ribs
Monticello, IN
04.2018 - 12.2021
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.

Pricing Coordinator

Sublette'sLowes Home Improvement
Lafayette, IN
02.2007 - 05.2010
  • Communicated with vendors to set up long-term discounts and special vendor deals.
  • Directed preparation of marketing collateral, including descriptions, photographs and copy for print and digital needs.
  • Executed optimal sales strategies to achieve commercial goals for markets.

Education

High School Diploma -

Warren Central High School
Indianapolis, IN
05.2002

Some College (No Degree) -

University of Southern Indiana
Evansville, IN

Skills

  • Data Entry Documentation
  • Excel Spreadsheets
  • Timeline Planning and Management
  • Computers and Technology
  • Transporting Files
  • Back Office Operations
  • Cash Deposit Preparation
  • Strong Organizational Skills
  • Account Balancing Reconciliation
  • Office Equipment Operation
  • Accounting Support
  • Recordkeeping and Bookkeeping
  • PC Proficient
  • Multi-Line Telephone Systems
  • Document and File Management
  • Multitasking and Time Management
  • Microsoft Office
  • Report Preparation
  • Verbal and Written Communication
  • Judgment and Decision Making
  • Schedule Management
  • Confidentiality and Data Protection
  • Mail Management
  • Dispatch Operations
  • Staff Recruitment
  • Load Planning
  • Fleet Management
  • Route Planning
  • Complaint Resolution

References

References available upon request.

Timeline

Transportation Supervisor/Administrative Assistant

Wallace Pork Systems
11.2020 - Current

Waitress Supervisor

Sublettes Ribs
04.2018 - 12.2021

Pricing Coordinator

Sublette'sLowes Home Improvement
02.2007 - 05.2010

High School Diploma -

Warren Central High School

Some College (No Degree) -

University of Southern Indiana

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Natalie Crosby