Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Cruz

Philadelphia,PA

Summary

Dedicated professional with a proven track record at Miracles Homecare, adept in compassionate caregiving and efficient in cash handling and management. Excelled in ensuring patient safety through effective de-escalation techniques and enhanced customer experiences by maintaining high accuracy in financial transactions. Demonstrates exceptional time management skills and empathy, contributing significantly to team success and customer satisfaction.

always on time unless emergency , pick up extra shifts or overtime .

can work alone and with others

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

3
3
years of professional experience

Work History

Care Aide

Miracles Homecare
08.2024 - Current
  • Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Remained alert to problems or health issues of clients and competently responded.
  • Communicated effectively with diverse patient populations using active listening skills and cultural sensitivity, establishing trust and rapport quickly.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.

Cashier / Slaes Floor

PJP Marketplace
04.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Cashier/sales Floor

Ross Dress for Less
05.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Kensington Capa
Philadelphia, PA
06-2024

Skills

  • Recreational activities
  • Compassionate caregiving
  • Housekeeping tasks
  • Vital signs monitoring
  • Customer service
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Cash handling and management
  • Cash register operation
  • know how to check sugar

Timeline

Care Aide

Miracles Homecare
08.2024 - Current

Cashier / Slaes Floor

PJP Marketplace
04.2023 - 02.2024

Cashier/sales Floor

Ross Dress for Less
05.2022 - 01.2023

High School Diploma -

Kensington Capa
Natalie Cruz