Natalie Damon
Glendora,CA
Summary
Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
10
10
years of professional experience
Work History
Receptionist
West Covina Pet Hospital
05.2021 - 08.2025
- Answer multi line phones
- Take temp and weights
- Take patient history
- I am able to remove cathaters
- Can help with x-rays and blood draws
- I can give meds to cats and dogs
- I can fill meds
- can do dewroming
- am learning to give vax
Animal Hospital of Havasu
03.2021 - 05.2021
- Answered multi-line telephones
- Collected payments
- Learned protocol for rattlesnake vaccine
- Cleaning
- Used improved software
- Friendly and outgoing
- Willing to learn new thing
Receptionist
West Covina Pet Hospital
07.2020 - 11.2020
- Answered multi-line telephones
- Collected payments
- Entered client information into computer program
- Customer service
- Take patient weight and temp.
- Take patient history
- Cleaning and laundry
- Client education on vaccines
- Handled questions and complaints.
- Helped with x-rays, hold for blood draws.
- Friendly and outgoing
Receptionist
Arcadia Animal Hospital
04.2015 - 06.2018
- Directed incoming calls to internal personnel.
- Kept reception area clean and neat to give clients a good first impression
- Assisted internal staff with clerical and administrative needs.
- Routed incoming mail and messages.
- Answered client questions.
- Collected payments and updated accounts
- Greeted clients and visitors professionally and provided friendly, knowledgeable assistance
- Offered appointment information updates on appointments.
- Corresponded with clients through email, fax, telephone, texting or postal mail.
- Handled questions and/or complaints.
Education
High School Diploma - Pharmacy Technology
Career Step
High School diploma - undefined
Glendora High School
Glendora, California01.2001
Skills
- Professional demeanor
- Multi-line telephone systems
- Client relations
- Customer-service oriented
- Shorthand writing
- Administrative support
- Time management
- Multitasking skills
- Punctual
- Telephone skills
- Personable and outgoing
- Scheduling
- Data entry
- Verbal and written communication
- Organization skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Receptionist
West Covina Pet Hospital
05.2021 - 08.2025
Animal Hospital of Havasu
03.2021 - 05.2021
Receptionist
West Covina Pet Hospital
07.2020 - 11.2020
Receptionist
Arcadia Animal Hospital
04.2015 - 06.2018
High School diploma - undefined
Glendora High School
High School Diploma - Pharmacy Technology
Career Step
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