Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Dana

Providence,UT

Summary

Dedicated Patient Care Tech/CNA/Health Aide highly skilled at assessing patient needs and administering appropriate care. Offer many years of experience in the healthcare industry with a proven track record of exceptional patient care. Skillfully navigate the needs of multiple patients unable to care for themselves, educate family members, and provide updates to the medical care team. Level-headed Healthcare professional dedicated to providing quality patient care, including companionship and support. Remains calm and effective in difficult and stressful situations. Defuse stressful situations and manage behavioral needs with grace. Devoted and focused on delivering top-notch support. Reliable in handling the personal and medical needs of diverse patients. Well-trained and always ready to learn new skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

CNA/Patient Care Technician

Logan Regional Hospital
05.2023 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, and daily weights, conduct planned exercise routines with physical/occupational/speech therapy, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs on time.
  • Prevent bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted in emergencies under the direction of nursing supervisors or physicians, providing crucial support during life-saving intervention
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Applied oxygen via nasal cannula, simple masks, and nebulizer masks under the direction of a nurse in charge.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Health Care Aide

Providence Elementary School
01.2019 - 04.2023
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Assisted with daily living activities, promoting patient independence and overall well-being.
  • Ensured safe transfer of patients using proper techniques to prevent injuries and falls.
  • Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
  • Assist and keep in close contact with parents and teachers for those patients that have diabetes. Monitor glucose levels and determine if they are hypo or hyperglycemic. Verify and observe insulin dose via CGM pump and Dexcom.
  • Assist with daily catheterization of patients.
  • Collaborated with multidisciplinary team members to develop individualized care plans for patients.
  • Participated in ongoing training opportunities to stay current with best practices in health care aide services.
  • Maintain clean, safe, and well-organized patient environment.
  • Kept accurate records of patients' care, condition, and progress.
  • Administered medications and injections as directed by healthcare professionals.
  • Supported office operations by expertly handling administrative needs.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.

CNA/Patient Care Technician/Unit Clerk

Logan Regional Hospital
06.2019 - 09.2020
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs on time.
  • Prevent bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted in emergencies under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs, and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding, and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments, and progress with goals.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their health maintenance.
  • Maintained strict adherence to infection control protocols, minimizing the risk of disease transmission within the clinical environment.
  • Applied oxygen via nasal cannula, simple masks, and nebulizer masks under the direction of a nurse in charge.
  • Assisted nurses and physicians with patient care, improving the overall quality of service provided to patients.
  • Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital's system.
  • Aided in training of new hires by sharing knowledge and best practices acquired from years of experience.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance and protecting the confidentiality of records.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Arranged discharges and patient transportation.
  • Prepared admissions charts and scanned records.
  • Interacted with customers by phone, email, or in person to provide information.
  • Charted vital signs and added telemetry strips to charts.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying, and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions, and assist with appointment scheduling.
  • Placed new supply orders, managed inventory, and restocked clerical spaces.

Environmental Services Housekeeper

Logan Regional Hospital
11.2018 - 05.2019
  • Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
  • Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Verified cleanliness and organization of storage areas and carts.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned elevators, glass, and planters in public areas.
  • Removed waste paper and other trash from premises to designated area.
  • Operated electronic backpack vacuums and floor sweepers.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

CNA/Medicine Technician

Cache Valley Assisted Living
08.2018 - 11.2018
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Administered psychotropic medications and anxiety education to patients to provide mental health care.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Reordered medication to maintain adequate supply.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Supported the development and implementation of innovative patient education materials designed to promote medication adherence and positive health outcomes.
  • Assisted in managing controlled substance inventory, adhering to strict guidelines for storage, distribution, and documentation to ensure legal compliance.
  • Performed routine equipment maintenance tasks to guarantee the accurate and efficient operation of all pharmacy equipment.
  • Safeguarded patient privacy by adhering to HIPAA regulations when handling sensitive medical information.
  • Continuously updated professional knowledge through participation in training programs, reading current literature, attending conferences, or engaging in other educational opportunities related to the field of pharmaceuticals.
  • Utilized specialized software systems for efficient prescription processing, inventory management, and patient records maintenance.
  • Ensured compliance with federal, state, and local regulations through meticulous record-keeping and reporting procedures.
  • Increased patient satisfaction by providing clear medication instructions and addressing any concerns or questions promptly.
  • Reduced medication errors by diligently reviewing prescriptions for accuracy and potential drug interactions.
  • Streamlined the medication distribution process, ensuring accurate documentation and timely delivery to patients.
  • Enhanced pharmacy efficiency by maintaining an organized inventory of medications and supplies.
  • Improved patient care by accurately preparing and dispensing medications in a timely manner.

CNA

Evanston Regional Hospital
06.2008 - 05.2009
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

CNA

Star Valley Health
03.2004 - 12.2007
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Documented patient information and care activities in electronic health record.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Transported patients between rooms and appointments or testing locations.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Education

High School Diploma -

Star Valley High School
Afton, WY
05.2003

Skills

  • Compassionate Communication
  • Complex Problem-Solving
  • Teamwork and Team-building
  • Critical Thinking and Problem Solving
  • Adaptability and Flexibility
  • Attention to Detail
  • Good telephone etiquette and Communication skills
  • Computer Software and Document Skills
  • Writing
  • Compassion and Empathy
  • CPR Certification
  • Organizational Skills
  • Time Management
  • Medical Terminology
  • Basic Life Support
  • Problem-Solving
  • Multitasking Abilities
  • Compassionate
  • Active listening and attention to detail
  • Training and development
  • Stop the Bleed

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA/Patient Care Technician

Logan Regional Hospital
05.2023 - Current

CNA/Patient Care Technician/Unit Clerk

Logan Regional Hospital
06.2019 - 09.2020

Health Care Aide

Providence Elementary School
01.2019 - 04.2023

Environmental Services Housekeeper

Logan Regional Hospital
11.2018 - 05.2019

CNA/Medicine Technician

Cache Valley Assisted Living
08.2018 - 11.2018

CNA

Evanston Regional Hospital
06.2008 - 05.2009

CNA

Star Valley Health
03.2004 - 12.2007

High School Diploma -

Star Valley High School
  • CNA - Certified Nurse Assistant

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Natalie Dana