Natalie Davis

• Ran and managed successful promotional products company, handled online marketing, sourcing stock, logistics of ordering and delivery, customer care and relations.
• Consulted with customers to assess needs and propose optimal solutions.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
• Promoted business via social media to generate leads and maximize brand identity

• Ran and managed an established 30 year in the making home inspection company, in charge of all daily operations, scheduling inspections, generating online inspection reports.
• Handled all accounts receivable, credit card transactions.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Interacted well with customers to build connections and nurture relationships.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Introduced new methods, practices, and systems to reduce turnaround time.

• Managed patient admission and discharge process for ER unit.
• Helped patients fill out necessary admission and discharge forms.
• Used patient intake and electronic medical records (EMR) software.
• Scheduled appointments, procedures, and transportation.
• Answered phone and directed calls.
• Made photocopies and faxes documents.
• Completed other administrative work as needed.
• Collaborated with medical and administrative staff.
• Maintained confidentiality of all patient records.
• Followed all hospital policies and procedures.

***(Left due to death in the family)***

• Performed comprehensive clinic implementation and evaluation of operations
• Assisted with training and scheduling of volunteers
• Screened and scheduled patients for appointments
• Collaborated with CEO, Medical Director, Staff and volunteers to ensure effective delivery of systems
• Implemented policies and procedures, goals and objectives, performance improvement, safety, environmental and infection control standards
• Handled confidential patient and human resource material in responsible manner including understanding of HIPAA and OSHA regulations
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Ordered all pharmacy supplies and kept check on inventory levels.

• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
• Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
• Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
• Provided excellent customer service to patients and medical staff.
• Stayed calm under pressure to and successfully dealt with difficult situations.
• Providing excellent customer service by promptly answering patient inquiries.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed multi-line phone system and pleasantly greeted patients.
• Organized paperwork such as charts and reports for office and patient needs.
• Completed clerical duties and tasks for clinic administration.
• Transcribed phone messages and relayed to appropriate personnel.
• Performed various administrative tasks by filing, copying and faxing documents.

• Managed eight-man delivery team
• Responsible for taking orders, scheduling inspections and deliveries
• In charge of of all customer services and relations, and customer data entry
• Responsible for making, filing, and keeping over 300 customer files
• Composed customer correspondence and bulk mailings
• Assisted Real Estate agents with marketing and advertising development
• Developed, printed, and distributed real estate marketing material