Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Depalma

Monroe Township

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

6
6
years of professional experience

Work History

Server

Bella Vista Country Club
Marlboro
05.2021 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Prepared drinks according to standard recipes.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided exceptional service to high volume of daily customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Cashier Team Lead

Tuscany foods
Old Bridge
09.2019 - 05.2021
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Performed daily opening and closing procedures for the register area.
  • Processed refunds and exchanges according to company policy.
  • Scanned, priced, and bagged customer groceries quickly to keep lines moving.
  • Answered customer questions and provided store information.

Education

Bachelor of Arts - Business Administration

Rutgers School of Business-Camden
Camden, NJ
12-2024

Skills

  • Customer service
  • Team building
  • Employee training
  • Communication skills
  • Multitasking and organization
  • Positive and professional
  • Time management

Timeline

Server

Bella Vista Country Club
05.2021 - Current

Cashier Team Lead

Tuscany foods
09.2019 - 05.2021

Bachelor of Arts - Business Administration

Rutgers School of Business-Camden

Similar Profiles

CREATE PROFILE