Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Natalie Desormier

Burleson,TX

Summary

Dynamic Executive Director with a proven track record at Lynridge of Arlington, excelling in resident engagement and regulatory compliance. Skilled in budget management and team leadership, I drive operational excellence and enhance resident satisfaction, achieving maximum occupancy while fostering a culture of quality care and employee development.

Overview

6
6
years of professional experience

Work History

Executive Director

Lynridge of Arlington Assisted Living
02.2024 - Current
  • The Executive Director will be responsible for managing the day-to-day operations of all departments within the community
  • This includes achieving and maintaining maximum occupancy of the community while focusing on high resident satisfaction and quality resident care/services
  • The Executive Director will ensure compliance with the applicable state and federal requirements and ensure smooth operation of the community through staff development and employee satisfaction
  • Ensures the delivery of quality care and services and promotes positive resident and family relations, responding promptly and appropriately to resident needs, requests, and concerns
  • Encourages resident interaction and promotes a culture where each resident is of the greatest importance
  • Operates the community in a manner that will ensure company profitability by meeting all community budget and census guidelines as set by the corporation
  • Directs and monitors all marketing activities to achieve a 100% occupied community
  • Provides resident programs designed to provide enrichment in the areas of social interaction, entertainment, arts and crafts, physical exercise, education, religious services, and community involvement
  • Complies with all state and federal laws and regulations and all company rules and regulations regarding the care of the residents and operation of the community
  • Develop a positive rapport with all state regulatory representatives
  • Oversee the healthcare-related programs and services (i.e
  • Medications, bathing, staff development, charting) and ensures that all applicable state-mandated rules and regulations are carefully adhered to
  • Directs and monitors timely and accurate completion of all daily/weekly/monthly billings, accounting, and bookkeeping requirements
  • Assists as needed in the coordination of move-in with respective residents
  • Periodically reviews each resident's status and ability to perform under the terms and conditions of the Residency Agreement
  • Actively manages and leads the community team, including recruiting and retention of key contributors, performance management, employee development, coaching, and feedback
  • Routinely monitors the sanitation of the kitchen, quality of meals, quantity, and appearance of service and entire staff, cleanliness of resident apartment, and satisfaction of residents
  • Implement a quality assurance program that evaluates each department's performance on an ongoing basis
  • Provides a safe environment for residents, staff, and visitors
  • Performs additional duties as assigned to ensure business continuity

Senior Executive Chef

Heartis Arlington Assisted Living
08.2019 - 02.2024
  • Innovate, plan, promote, and supervise a food service program that meets or exceeds the minimum standards of quality and productivity as well as specialized diets for residents with specific needs
  • Ensures compliance with applicable state and federal requirements and ensures smooth operation of the community through staff development and employee satisfaction
  • Recipe Development
  • Menu Development
  • Balance Sheet
  • Budgeting
  • Event planning
  • Labor Management
  • Recruit, hire, train, discipline, and supervise a full complement of staff
  • Comply with all state, local, or federal rules, regulations, and licensing requirements related to health, safety (OSHA), and general operation of the Food Services Department
  • Catering
  • Establish, document, direct, and assist in the general kitchen and dining room sanitation procedures, preparing schedules for all shifts for all kitchen and dining room staff and posting them in their work areas
  • Inventory Management
  • Culinary Management
  • Menu Costing
  • Interviewing

Education

BS -

Business Administration

Certified Dementia Practitioner -

Assisted Living Manager - Certified

Serve Safe Manager - Certified

Food Handler - Certified

Skills

  • DSSI- procurement system
  • Paychex Flex
  • Microsoft Office Professional 2016 & 360
  • Yardi One Software
  • Project management
  • Team leadership
  • Process improvement
  • Organizational skills
  • Culinary
  • Restaurant operations
  • Food trends
  • Food safety inspections
  • Budget management
  • Staff development
  • Quality assurance
  • Regulatory compliance
  • Resident engagement
  • Marketing strategy
  • Financial analysis
  • Employee training
  • Executive leadership
  • Performance metrics
  • Multitasking Abilities
  • Team leadership, training, and development
  • Sales management
  • Marketing expertise
  • Profit and loss management

References

References available upon request.

Timeline

Executive Director

Lynridge of Arlington Assisted Living
02.2024 - Current

Senior Executive Chef

Heartis Arlington Assisted Living
08.2019 - 02.2024

BS -

Business Administration

Certified Dementia Practitioner -

Assisted Living Manager - Certified

Serve Safe Manager - Certified

Food Handler - Certified

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Natalie Desormier