Natalie Diaz
Phoenix,AZ
Summary
Skilled administrative and operations leader bringing 23 years of experience working with private organizations. Proven leadership and successful in leading teams in achieving financial goals. Accomplished in working with executive leaders to develop business, financial and growth strategies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Controller
US Digital Media, INC.
01.2018 - Current
- Conducted thorough risk assessments to safeguard company assets and maintain compliance with regulatory requirements.
- Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Verified accurate completion of corporate income tax returns and optimal use of favorable tax codes.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Prepared balance sheets, cash flow reports and income statements.
- Worked with both internal and external users to create detailed financial reports.
- Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
- Reduced month-end closing time by optimizing reconciliation procedures and improving collaboration between departments.
- Managed payroll data entry and processing for 80 employees to comply with predetermined company guidelines.
- Used Microsoft General Dynamics and FrX to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
- Directed corporate decision-making and planning by monitoring and setting policies and procedures to optimize fiscal performance.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Improved financial reporting accuracy by streamlining processes and implementing efficient financial controls.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Operations Manager/ Inventory Control
US Digital Media, INC.
01.2012 - 12.2017
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Established strong relationships with suppliers to negotiate favorable terms, ensuring timely delivery of materials while maintaining cost-efficiency goals.
- Conducted research to address shipping errors and packaging mistakes.
- Processed damaged goods and completed wasted inventory paperwork.
- Tracked production and quality control systems to proactively identify deficiencies.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Assisted in planning and execution of physical inventory counts, ensuring accurate record-keeping and minimal disruption to daily operations.
- Reduced order processing time by streamlining picking, packing, and shipping procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Production Manager
US Digital Media, INC.
12.2001 - 12.2011
- Estimated labor requirements to support anticipated workload.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Delivered direct feedback to senior management regarding project visibility and status.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Coordinated with other departments to align production with customer requirements.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Analyzed production data and prepared reports for senior management.
- Increased overall productivity by identifying bottlenecks in production process and proposing effective solutions.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
Skills
- Budget Administration
- Risk Management
- Bookkeeping
- ERP Systems Expertise
- AP/AR invoicing
- Analytical Thinking
- Multitasking
- HR/Payroll
- Financial Management
- Audit management
- General Ledger Management
- Training and Development
- Administration and Reporting
- Visionary leadership
Timeline
Controller
US Digital Media, INC.
01.2018 - Current
Operations Manager/ Inventory Control
US Digital Media, INC.
01.2012 - 12.2017
Production Manager
US Digital Media, INC.
12.2001 - 12.2011
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