Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Doan

Summary

Motivated and adaptable professional with experience in customer service, multitasking, and creating positive guest experiences. A quick learner with a proven ability to adapt to new roles and environments, excelling in fast-paced, team-oriented settings. Skilled at building relationships, fostering teamwork, and handling multiple responsibilities with attention to detail and a positive attitude. Eager to leverage a passion for hospitality and excellent communication skills in a restaurant setting to deliver memorable guest experiences.

Overview

4
4
years of professional experience

Work History

Babysitter

Samantha Lee
08.2024 - 12.2024
  • Communicated positively with children and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Helped children complete homework assignments and school projects.
  • Assisted with light housekeeping duties as well as running errands.

Farmer's Market Beverage Vendor

Gazoz
06.2021 - 12.2022
  • Crafted farm-to-cup non-alcoholic cocktails made from sparkling water, house-made syrups, and fruit, herbs, and edible flowers supplied by local farmers.
  • Set up displays and signage to attract customers and boost sales.
  • Established long-term relationships with customers and community by providing consistent, high-quality service.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Working at one of the biggest, most popular farmer's markets in Oahu, gained experience contributing as a team in a busy, fast-paced, and diverse environment.

Pet Sitter

Rover.com
12.2021 - 04.2023
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Prepared food and water following instructions from pet owners.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Administered medication to pets as prescribed, ensuring their health and wellbeing.
  • Enhanced pet owners' peace of mind by providing daily updates and photos of their pets during their absence.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.

Volunteer

Roosevelt High School
02.2022 - 02.2022
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Led group discussions and activities to meet different community needs.

Education

GED -

West University Charter High School
Tampa, FL
01-2025

Skills

  • Adhering to directions and attention to detail
  • Problem-solving
  • Patience and empathy
  • Adaptability and resilience
  • Positive attitude
  • Verbal and written communication
  • Organizational skills
  • Multitasking
  • Teamwork and collaboration
  • Resource coordination
  • Empathy and patience

Languages

English
Full Professional

Timeline

Babysitter

Samantha Lee
08.2024 - 12.2024

Volunteer

Roosevelt High School
02.2022 - 02.2022

Pet Sitter

Rover.com
12.2021 - 04.2023

Farmer's Market Beverage Vendor

Gazoz
06.2021 - 12.2022

GED -

West University Charter High School

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Natalie Doan